First Citizens Bank Digital Banking for Consumers User Guide

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Security Account & Card Alerts

Having peace of mind is critical when it comes to your Digital Banking experience. When you create an alert through Digital Banking, you specify the conditions that trigger that alert, so you stay on top of what’s important to you. Account Alerts

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In the Alerts dropdown, click Account & Card Alerts . 1. The

icon allows you to view and select the account you wish to enable

alerts for. 2. Select the alert group you would like to enroll in. 3. The pencil icon link lets you make changes to existing alerts.

Note : All alerts are automatically sent through secure messages, but you can also choose to receive them by text message or email.

Note : o ensure the highest security, disabling account alerts will prompt you to receive a secure access code (SAC).

Security: Account & Card Alerts