First Citizens Bank Digital Banking for Consumers User Guide

49

2

3

4

5

2. Select an account type from the “Account Type” drop-down. 3. Enter the recipient’s email address. 4. Enter the last four digits of the recipient’s account number.

5. Click Submit when you are finished. To ensure the highest security, making a Pay Bank Customer transaction will prompt you to receive a secure access code.(SAC). Once you hit the Submit button, you will be required to select your delivery method to receive a secure access code (SAC). Once you’ve received and entered your SAC, click the Verify button and the transaction will proceed. Note : To review or cancel a Transfer to Another Customer, visit View Transfer Activity. To ensure the highest security, editing/deleting/ adding Secure Delivery Contact Information (updating secure access code (SAC) targets) will prompt you to receive a secure access code. (SAC).

Move Money (Payments & Transfers): Transfer to Another Customer