First Citizens Bank Digital Banking for Consumers User Guide

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Move Money (Payments & Transfers) Request Money with Zelle ®

Request money from any First Citizens customer or non-customer with a bank account in the U.S. using only their name and contact information.

Note : If your friend is not already enrolled with Zelle ® you must use their email address to request money. If already enrolled with Zelle ® you may use either their email address or U.S. mobile number.

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On the Payments & Transfers landing page, click Send Money with Zelle ® . 1. Click the Request tab. 2. Select a recipient. 3. Enter an amount to request. 4. Click the Review button. 5. (Optional) Enter a reason for the request.

6. Click the Request button.

Move Money (Payments & Transfers): Request Money with Zelle®