First Citizens Bank Digital Banking for Consumers User Guide

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5. If prompted, answer form questions and click the Continue button. Depending on the employer/payroll provider, you may be asked for employee SSN, Employee ID Number (optional) or Company Mailing Address. 6. Depending on the employer/payroll provider, you may be asked to login to your company account or print a form. If you do not have your credentials, you can download the form and send it to your payroll. 7. Depending on the employer/payroll provider, you may be asked to confirm the direct deposit switch information and click the Submit button or you may have the option to Mark As Complete , which will come with an “Are you sure?” confirmation message.

Move Money (Payments & Transfers): Switch Direct Deposit