First Citizens Bank Digital Banking for Consumers User Guide

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Your Direct Deposits Page

On the Your direct deposits page you can view the status of your direct deposit, add a new Direct Deposit, edit , view details , delete , or submit a pending/ existing direct deposit . Status options: Submitted: The direct deposit switch has been sent for processing. Processing: A form has been printed and mailed to your employer/payroll provider. Information Needed: There is more information needed to complete the direct deposit switch, you will receive an email with additional details on what is needed. Printed: A direct deposit switch printed form is required for submission to your depositor or payee directly and has been printed, but submission has not been confirmed. Ready to Submit: A direct deposit switch was created but not submitted. Approved: A direct deposit switch is complete.

Move Money (Payments & Transfers): Switch Direct Deposit