First Commerce Credit Union: Digital Banking Guide Retail Edition

Getting Started7
New User Enrollment7
Logging Off9
Resetting A Forgotten Password10
Home Page12
Home Page Overview12
Account Summary Overview14
Account Details Overview15
Quick Transfer17
Account Grouping18
Editing a Group Name19
Deleting a Group19
Security20
Protecting Your Information20
General Guidelines20
Login ID and Password20
Fraud Prevention20
Security Preferences21
Change Password21
Change Login ID22
Mobile Security Preferences23
Enabling Touch ID or Fingerprint Login23
Enabling Passcode Authentication25
Disabling Passcode Authentication, Touch ID or Fingerprint Login26
Alerts Overview27
Security Alerts Overview28
Edit Delivery Preferences28
Secure Message Overview29
Sending a Secure Message30
Transaction Types31
Moving Money Overview31
Transactions33
Funds Transfer33
Member to Member Transfer35
Linking Someone’s First Commerce Account35
Single Transfers Between First Commerce Accounts36
Adding A Personal External Account37
Verifying A Personal External Account38
Loan Payments39
FCCU Pay (P2P) Initial Set Up41
FCCU Pay (P2P)43
FCCU Pay (P2P) History Overview45
Repeat a FCCU Pay (P2P) Transaction46
Receiving Funds with FCCU Pay (P2P)47
FCCU Pay (P2P) Manage Cards Overview48
Digital Activity Center Overview49
Using Filters50
Creating or Deleting Custom Views Using Favorites50
Canceling Transactions51
Personal Financial Management52
Initial Setup52
Linking an Account52
Categorizing Transactions53
Splitting a Transaction54
Online Banking Home Page55
Net Worth Overview56
Budgets Overview57
Editing or Deleting a Budget58
Managing Budgets59
Spending Overview60
Spending: Recategorizing a Transaction61
Trends Overview63
Debts Overview64
Bill Pay65
Payments Overview65
Hiding or Unhiding Payees from Payment Screen66
Creating a Payee Overview67
Creating a Payee: Company68
Creating a Payee: Person70
Part 1 of 3: Choosing Payee and Payment Method70
Part 2 of 3: Adding Payee Information71
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code72
Creating a Payee: Bank or Credit Union73
Part 1 of 2: Entering Bank or Credit Union Information73
Part 2 of 2: One-Time Activation Code75
Editing a Payee76
Deleting a Payee77
Scheduling Payments78
Rush Delivery79
Recurring Payments81
Editing Payments82
Skipping Payments83
Canceling Payments84
Setting Up eBills85
Adding an Account86
Editing an Account87
Deleting an Account88
Editing Personal Information89
Editing Alerts90
Categories91
Editing a Category92
Deleting a Category93
Services94
Stop Payment Request94
Single Check94
Multiple Checks97
Reordering Checks100
Mortgage Details101
Card Management102
Settings103
Account Preferences103
Manage Contact Info104
Text Enrollment105
Themes107
Locations108
Branches and ATMs108

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