First Federal Lakewood Treasury Digital Banking User Guide

First page Table of contents Next page Last page

Getting Started	11
New User Enrollment	11
Logging In	12
Logging Off	12
Resetting a Forgotten Password	13
Home Page	15
Home Page Overview	15
Account Summary Overview	17
Mobile Thumb Bar	18
Account Details Overview	19
Quick Transfer	21
Account Nickname	22
Details & Settings	23
Security	24
Protecting Your Information	24
General Guidelines	24
Username and Password	24
Fraud Prevention	24
Security Preferences	25
Change Password	25
Change Username	26
Secure Delivery	27
Mobile Security Preferences	28
Enabling Touch ID or Fingerprint Login	28
Enabling Face ID	30
Enabling Passcode Authentication	31
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	32
Apple® Watch	33
Apple® Watch Setup	33
Viewing Balances and Transactions	33
Alerts Overview	34
History Alerts	35
Online Transaction Alerts	36
Reminders	37
Security Alerts Overview	38
Editing Delivery Preferences	38
Enabling and Disabling Push Notifications	39
Secure Message Overview	40
Sending a Secure Message	41
Transaction Types	42
Moving Money Overview	42
Transactions	43
Transfer Funds	43
Loan Payments	45
Manage Transactions Overview	47
Using Filters	48
Creating or Deleting Custom Views Using Favorites	49
Editing Transactions	50
Canceling Transactions	51
Bill Pay	52
Overview	52
Creating a Payee	53
Known Company	53
Unknown Company	55
Person	57
Editing a Payee	59
Deleting a Payee	60
Editing Pending Payments	65
Cancel Pending Payments	66
Viewing Transaction Details	67
Single Transaction	67
Multiple Transactions	68
Creating a Reminder	70
Managing Reminders	72
Editing Reminders	73
Deleting Reminders	74
Editing Account Name	75
Deleting an Account	76
Services	77
Stop Payment Request	77
Single Check	77
Multiple Checks	78
Check Reorder	79
Mobile Deposits	80
eStatements	81
Edit Delivery Options	82
Intuit® Direct Connect Registration	83
Settings	84
Text Enrollment	84
Instant Balance	86
To Enable Instant Balance	86
To Use Instant Balance	87
Account Preferences	88
Accessibility	89
Business Banking	90
Business Online Banking Overview	90
Users	90
Recipients	90
Business Online Banking Transaction Types	91
Company Policy	92
Editing Company Policy	92
Part 1 of 11: Choosing a Transaction to Edit in Company Policy	92
Part 2 of 11: Approval Limits	93
Part 3 of 11: Allowed Actions	94
Part 4 of 11: Amount	94
Part 5 of 11: Approvals	95
Part 6 of 11: Choosing the Subsidiaries	95
Part 7 of 11: Choosing the Accounts	96
Part 8 of 11: Choosing the Drafting Hours	97
Part 9 of 11: Choosing the Location	98
Part 10 of 11: Choosing the IP Address	99
Part 11 of 11: Choosing the SEC Code	100
Company Policy Tester	101
Viewing Rights to Access Features	103
Establishing Rights to Access Accounts	104
Creating and Editing Account Labels	105
User Roles	106
User Roles Overview	106
Creating, Editing or Copying a User Role	107
Part 1 of 10: Choosing a Transaction to Edit in User Roles	108
Part 2 of 10: Establishing Transaction Type Rights	109
Part 3 of 10: Approval Limits	110
Part 4 of 10: Disabling a Transaction Type	111
Part 5 of 10: Allowed Actions	112
Part 6 of 10: Enabling Operation Rights	113
Part 7 of 10: Choosing the Maximum Draft Amount	114
Part 8 of 10: Selecting Subsidiaries	114
Part 9 of 10: Enabling Allowed Accounts	115
Part 10 of 10: Choosing Drafting Hours	116
User Role Policy Tester	117
Deleting Allowed Actions	119
Establishing Rights to Access Features	120
Establishing Rights to Access Accounts	121
Deleting a User Role	122
User Management	123
Users Overview	123
User Management Overview	124
Adding a New User	125
Editing a User	126
Deleting a User	127
Recipients	128
Recipient Overview	128
ACH Only - Part 1 of 2: Adding a Recipient	129
ACH Only - Part 2 of 2: Recipient Account Detail	130
ACH & Wire - Part 1 of 4: Adding a Recipient	131
ACH & Wire - Part 2 of 4: Beneficiary FI Detail	132
ACH & Wire - Part 3 of 4: Intermediary FI Detail	133
ACH & Wire - Part 4 of 4: Recipient Account Detail	134
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient	135
Wires Only (Domestic) - Part 2 of 4: Beneficiary FI Detail	136
Wires Only (Domestic) - Part 3 of 4: Intermediary FI Detail	137
Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail	138
Wires Only (International) - Part 1 of 4: Adding a Recipient	139
Wires Only (International) - Part 2 of 4: Beneficiary FI Detail	140
Wires Only (International) - Part 3 of 4: Intermediary FI Detail	141
Wires Only (International) - Part 4 of 4: Recipient Account Detail	142
Recipient Approval/Rejection	143
Editing a Recipient	144
Editing a Recipient’s Templates	145
Deleting a Recipient	146
Payments	147
Payment Template Overview	147
Creating a Template	148
ACH Batch	149
ACH Collection	151
Domestic Wire	153
International Wire	155
Payroll	157
Sending a Single Payment	159
ACH Batch	159
ACH Collection	162
Domestic Wire	165
International Wire	167
Payroll	169
Upload From File	171
Creating a New File Map - Delimited Files	171
Creating a New File Map - Fixed Width	174
Using an Existing File Map	177
Importing a NACHA file	178
Editing an Existing File Map	180
Deleting an Existing File Map	181
Viewing, Approving or Canceling a Transaction	182
Single Transaction	182
Multiple Transactions	183
Using a Template	184
Editing Template	185
Deleting a Template	186
ACH Pass-Thru	187
ACH NACHA Upload Errors	187
Tax Payments	188
Wire Transfer Reports	190
Reports	191
Reports Overview	191
Company User Activity Report	192
Transaction Report	193
Outgoing Wires Report	194
Company Entitlements Report	195
ACH Activity Report	196
ACH Activity Report Previous Day(s)	197
Balance and Activity Statement-Previous Day(s)	198
Cash Position Report	199
Cash Position Report Previous Day(s)	200
Wire Online Origination Report	201
Editing a Report	202
Deleting a Report	203
Deposit Checks	204
Install Merchant Capture Scanner	204
Creating a Remote Deposit	206
If an Item Jams	208
Fix Errors	209
MICR Errors	210
Exceptions	211
If Any Item Piggybacks	213
Duplicate Exceptions	213
Balancing Deposits	214
End of Day	215
Additional How-To’s	216
To remove/delete a deposit:	216
To query for items previously processed:	216
To search for previous days/deposits processed:	217
Reports	218
Deposit Status – Definitions	219
Positive Pay	220
Introduction	220
Managing Exceptions	221
Viewing Positive Pay Decisions	223
Add a Check Confirmation	224
Submit Issued Check File	225
Advanced Positive Pay	226
Introduction	226
Quick Exception Processing	227
User Setup	230
Submit Issued Check File	235
Add New Issued Check File	236
Void a Check	237
Check Search	238
Reverse Positive Extract Pay	240
ACH Transaction Search	241
ACH Authorization Rules Setup	242
Create an ACH Authorization Rule	242
Manage ACH Authorization Rules	244
ACH Reporting	245
Transaction Extracts	246
Payee Match Report	247
Outstanding Issued Checks	248
Daily Checks Issued Summary	249
Stops and Voids	250
Exception Items	251
Stale Dated Checks	252
Incoming ACH Originator Report	253
Incoming ACH Receiver Report	254
Account Reconciliation	255
Check Reconciliation Summary	256
Deposit Reconciliation Summary	257
ACH Returns/NOC Report	258
Issued Check File Processing Log	259
Transaction Filters/Blocks	260

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