First Mid Bank & Trust Personal Online & Mobile Banking User Guide

Getting Started8
New User Enrollment8
Logging In9
Logging Off9
Resetting a Forgotten Password10
Retrieve a Forgotten Username11
Dashboard13
Dashboard Overview13
Accounts15
Account Details Overview15
Categorizing Transactions17
Download Transactions18
Account Analytics - Balance History20
Account Analytics - Spending21
Adding an External Account22
Editing an External Account’s Credentials24
Editing an External Account25
Removing an External Account26
Security27
Protecting Your Information27
General Guidelines27
Login ID and Password27
Fraud Prevention27
Security Preferences28
Change Username28
Change Password29
Two-Factor Authentication30
Remembered Devices32
Message Center33
Inbox33
Sent35
Compose Message36
View and Reply37
Alerts38
Transactions39
Make a Transfer (Mobile App)39
Add an Account40
Mobile App40
Adding an Internal Account (Desktop)41
Adding an External Account43
Add an External Account Instantly44
Add an External Account Manually45
Confirm an External Account Manually46
Make a Transfer47
One-Time Transfers47
Recurring Transfers49
Scheduled Transfers51
Editing Transfers52
Deleting Transfers53
Deleting Recurring Transfers Series54
Transfer Activity56
Deposit Check57
Enrollment57
Depositing a Check58
Check Deposit History59
Send Money with Zelle® Setup60
Initial Setup60
Adding a Recipient61
Send Money with Zelle®62
Request Money with Zelle®64
Split Payment with Zelle®65
Zelle® Settings66
Bill Pay67
Enrollment67
Overview69
Creating a Biller70
Known Company70
Unknown Company71
Person72
Editing a Biller73
Deleting a Biller74
Enabling eBills75
Paying eBills76
Canceling eBills Service for a Biller77
Scheduling Payments78
Single Payments78
Multiple Payments79
Automatic Payments81
Automatic Payments for eBills83
Edit an Automatic Payments84
Delete an Automatic Payments86
Rush Delivery88
Activity89
Editing Pending Payments90
Canceling Pending Payments92
Creating a Reminder94
Editing Reminders96
Deleting Reminders98
Settings100
Profile100
Contact Information101
Accounts Overview103
Nickname, Hide and Color Code an Account104
Reorder Accounts105
Applications106
Snapshot107
To Enable Snapshot108
To Use Snapshot109
Secure Forms110
Message Center111
eDocs and Notices112
Enroll112
View Statements114
Services115
Check Services115
Stop Payment115
Stop Payment History117
Reorder Checks117
Card Updater118
Locations120
Savvy Money121
Enrolling in Savvy Money121
Credit Score & Report122
Loans & Offers124
Alerts125
Resources126
Direct Deposit Switch127
Direct Deposits127
Financial Planning129
Budgeting Tools129
Spending129
Bulk Categorize Transactions130
Savings Goals131
Edit a Savings Goals133
Edit134
Add Money to a Savings Goals135

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