First Mid Bank & Trust Personal Online & Mobile Banking User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging In.......................................................................................................................9 Logging Off.............................................................................................................................. 9 Resetting a Forgotten Password................................................................................10 Retrieve a Forgotten Username................................................................................11 Dashboard Dashboard Overview..................................................................................................13 Accounts Account Details Overview...........................................................................................15 Categorizing Transactions................................................................................................... 17 Download Transactions ...................................................................................................... 18 Account Analytics - Balance History................................................................................... 20 Account Analytics - Spending.............................................................................................. 21 Adding an External Account.......................................................................................22 Editing an External Account’s Credentials................................................................24 Editing an External Account.......................................................................................25 Removing an External Account..................................................................................26 Security Protecting Your Information......................................................................................27 General Guidelines............................................................................................................... 27 Login ID and Password........................................................................................................ 27 Fraud Prevention.................................................................................................................. 27 Security Preferences...................................................................................................28 Change Username................................................................................................................ 28 Change Password................................................................................................................. 29 Two-Factor Authentication.................................................................................................. 30 Remembered Devices.......................................................................................................... 32 Message Center...........................................................................................................33 Inbox...................................................................................................................................... 33 Sent........................................................................................................................................ 35 Compose Message............................................................................................................... 36 View and Reply...................................................................................................................... 37 Alerts.............................................................................................................................38