First National Bank Booklet
Important Dates & Things To Do This guide is here to help navigate you through every step of the conversion. Be sure to keep this guide for reference throughout the process. You can call us at 940.696.3000 if you have any questions or concerns. We are here to help. Online Banking users will receive a separate communication with dates and times when the system will be unavailable over the weekend for a platform upgrade. Mobile Banking users: iOS users, update your app in the Apple App Store, and Android users, update your app through the Google Play Store prior to logging in for the first time on February 16.
Short statement cycle will occur. Your monthly statement will be produced as of February 12 and mailed to the address we have on record for your account. You will not receive an E-statement for this cycle. For interest-bearing accounts, accrued interest will be paid at this time, and paper statement fees and service charges associated with any accounts will be waived.
Friday, February 12
Monday, February 15
Bank closed in honor of President’s Day.
Online Banking customers will have access to the updated environment. Your Online and Mobile Banking username and password remain the same. You will be prompted to accept First National Bank’s new terms and conditions when signing in for the first time. You may now bank at any of our seven banking center locations. See page 15 for location addresses and contact information.
Tuesday, February 16
Week of February 22
Look for your new, contactless MasterCard debit cards in the mail this week (more info on page 6).
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