First National Bank and Trust Company Business Online and Mobile Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
6
Business Online Banking Overview
6
Enrollment
6
Users
6
Recipients
6
Logging In After Enrollment
7
Logging Off
7
Manage Money
8
Accounts Page Overview
8
Account Details
10
Mobile Account Details
12
Desktop Account Preferences
14
Edit Nickname
14
Hide Account
15
Unhide Account
15
Mobile Account Preferences
16
Edit Nickname
16
Hide Account
17
Unhide Account
17
Viewing a Transaction Image
18
Desktop
18
Mobile
19
Attaching an Image to a Transaction
20
Desktop
20
Mobile
21
Account Preferences
22
Edit Nickname
22
Hide Account
23
Unhide Account
23
Account Reporting
24
Creating a New Report
24
Deleting an Existing Report
25
Editing an Existing Report
26
Running an Existing Report
27
E-Statements Delivery
28
Move Money
30
Transfers
30
Creating a Template
30
Editing or Using a Template
32
Deleting a Template
33
Managing Transfers
34
Loan Payments & Transfers
35
Creating a Template
35
Initiating a Transaction
37
Managing Loan Payments and Transfers
39
Editing or Deleting Templates
40
Check Deposit (Mobile App Only)
41
Viewing Check Deposit History
42
Pay Bills
43
Bill Pay Overview
43
Creating a Payee
43
Editing a Payee
45
Deleting a Payee
46
Schedule Payments
47
Desktop
47
Mobile
48
Recurring Payments
49
Desktop
49
Mobile
50
Rush Delivery
51
Setting Up eBills
52
eBill Options
53
Editing a Payment
54
Deleting a Payment
55
Payment History
56
Picture Pay
57
Send ACH Payment
59
Adding an ACH Payee
59
Creating an ACH Payment
60
Send Payroll Payment
61
Adding an Employee
61
Creating a Payroll Payment
62
Manage Users
63
Overview
63
Editing a User’s Product Access and Permissions
64
Editing a User’s Limits
65
View Vault
66
Upload Document
66
Manage Vault Document
67
Updating Preferences
68
Other Features
69
Stop Check Payment
69
Single Check
69
Range of Checks
71
Users Overview
73
User Management Overview
74
Adding a New User
75
Part 1 of 3: Establishing Transaction Type Entitlements
77
Part 2 of 3: Disabling a Transaction Type
78
Part 3 of 3: Editing Approval Limits for a Transaction Type
79
Editing an Existing User’s Entitlements
80
Secure Message Overview
81
Sending a Secure Message
82
Auxiliary Menu
83
Alerts Overview
83
Edit Delivery Preferences
83
Mobile Delivery Preferences
84
Editing Alerts
85
Account Alerts
85
Security Alerts
86
Preferences
87
Changing Account Order
87
Important Phone Numbers
88
Branches and ATMs
89
Additional Services
90
Additonal Services
90
Fraud Management / EDI
90
ACH & Wire Services
90
Remote Deposit Capture
90
Security
91
Protecting Your Information
91
General Guidelines
91
Login ID and Password
91
Fraud Prevention
91
ACH & Wire Services
92
Transaction Type Overview
92
Business Online Banking Transaction Types
92
Recipient Overview
93
Part 1 of 7: Adding a Recipient
94
Part 2 of 7: ACH Only—Entering Information
95
Part 3 of 7: Domestic Wires Only—Receiving Bank Detail
97
Part 4 of 7: Domestic Wires Only—Receiver and Intermediary Detail
99
Part 5 of 7: International Wires Only—Beneficiary Bank Detail
100
Part 6 of 7: International Wires Only—Receiver and Intermediary Detail
102
Part 7 of 7: Review
103
Editing a Recipient
104
Deleting a Recipient
105
Creating a Batch Payee List
106
Importing a Batch from File
110
Import ACH File
110
Import Delimited File
112
Import Fixed Length File
116
Creating a New Payment
119
Single Transaction
119
One-Time Single Transaction
124
Make Batch Payment
128
ACH NACHA File Import
133
Editing an ACH Batch
137
Dual Control – Approval Process
140
Mobile
142
Deleting a Batch
143
Pending or Processed Payments
144
Deleting a Payment
145
Processed Payments
146
Pay Again
147
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