First National Bank and Trust Personal Mobile App User Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................6 New User................................................................................................................................. 6 Logging Off.............................................................................................................................. 7 Forgotten Username.....................................................................................................8 Resetting a Forgotten Password..................................................................................9 Transactions Page Accounts Page Overview............................................................................................10 Account Preferences............................................................................................................ 12 Edit Nickname....................................................................................................................... 12 Hide Account......................................................................................................................... 13 Unhide Account.................................................................................................................... 13 Security Protecting Your Information......................................................................................14 General Guidelines............................................................................................................... 14 Login ID and Password........................................................................................................ 14 Fraud Prevention.................................................................................................................. 14 Alerts Delivery Options...............................................................................................15 Security Alerts....................................................................................................................... 16 Account Alerts....................................................................................................................... 17 Secure Message Overview. ........................................................................................18 Sending a Secure Message.........................................................................................19 Transaction Types Moving Money Overview............................................................................................20 Transactions Internal Transfers........................................................................................................22 Managing Transfers............................................................................................................. 24 External Transfers.......................................................................................................25 Adding External Accounts................................................................................................... 25 Deleting an External Account.............................................................................................. 27 External Account Transfer................................................................................................... 28 Manage External Transfers................................................................................................. 30 Editing a Transfer................................................................................................................. 30 Deleting a Transfer............................................................................................................... 31