First National Bank of Moose Lake Consumer Online Banking Guide

Getting Started8
User Enrollment8
New User8
Desktop9
Mobile10
Logging Off10
Retrieve a Forgotten Username11
Resetting a Forgotten Password12
Accounts Page13
Accounts Page Overview13
Desktop13
Desktop Account Details14
Mobile16
Desktop Account Preferences18
Edit Nickname18
Hide Account19
Unhide Account19
Mobile Account Preferences20
Edit Nickname20
Hide Account21
Unhide Account21
Viewing a Transaction Image22
Desktop22
Mobile23
Attaching an Image to a Transaction24
Desktop24
Mobile25
Security26
Protecting Your Information26
General Guidelines26
Login ID and Password26
Fraud Prevention26
Alerts Overview27
Desktop Delivery Preferences27
Mobile Delivery Preferences28
Editing Alerts29
Security Alerts29
Account Alerts30
Secure Message Overview31
Sending a Secure Message32
Mobile Security33
Enabling Touch ID, Fingerprint Login or Face ID33
Enabling PIN Login36
Money Movement38
Transfers38
Creating a Transfer Template38
Using a Template to Make a Transfer40
Edit a Transfer Template41
Delete a Transfer Template42
Making a Transfer43
Deleting a Pending Transfer45
Loan Payments46
Creating a Loan Template46
Using a Template to Make a Loan Payment48
Edit a Transfer Template49
Delete a Transfer Template50
Making a Loan Payment51
Pay FNBML Customer53
Adding a Payee53
Transfering Money54
Editing a Payee56
Deleting a Payee57
Deleting a Pending Transfer58
Transfer Between My Accounts59
Adding an External Account59
Verifying an External Account60
Transfering Money61
Mobile Deposit62
Viewing Check Deposit History63
Enhanced Bill Pay64
Bill Pay Overview64
Creating a Payee64
Editing a Payee66
Deleting a Payee67
Schedule Payments68
Desktop68
Mobile69
Recurring Payments70
Desktop70
Mobile71
Rush Delivery72
Editing a Payment73
Deleting a Payment74
Transfer Between My Accounts75
Adding an External Account75
Verifying an External Account76
Transfering Money77
Updating Preferences78
Services79
Stop Payment Request79
Mobile Manage Cards81
Disabling or Enabling a Card81
Desktop Manage Cards82
Disabling or Enabling a Card82
Reordering Checks83
Statement Delivery84
Settings86
Settings86
Changing Account Order86
Text Enrollment87
Desktop87
Mobile88
Family Manager90
Users Overview90
User Management Overview91
Desktop91
Mobile92
Adding a New User93
Editing Users96
User Details97
Accounts98
Independent Services99
Restricting User Access100
Disable/Enable a User100
Unlocking a User101
Reseting a User’s Password102
Locations (Desktop)103
Branches and ATMs103
Locations (Android)104
Branches and ATMs104
Locations (Apple)105
Branches and ATMs105
Contact Us106
Important Phone Numbers106

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