| Home Page | 10 |
| Home Page Overview | 10 |
| Account Summary Overview | 12 |
| Account Details Overview | 13 |
| Quick Transfer | 15 |
| Account Nickname | 16 |
| Account Grouping | 17 |
| Editing a Group Name | 18 |
| Deleting a Group | 18 |
| Protecting Your Information | 19 |
| General Guidelines | 19 |
| Login ID and Password | 19 |
| Fraud Prevention | 19 |
| Secure Message Overview | 20 |
| Sending a Secure Message | 21 |
| Transaction Types | 22 |
| Moving Money Overview | 22 |
| Transactions | 23 |
| Transfer Funds | 23 |
| Online Activity Center Overview | 25 |
| Using Filters | 26 |
| Creating or Deleting Custom Views Using Favorites | 26 |
| Editing Transactions | 27 |
| Canceling Transactions | 28 |
| Business Services – Security Supervisor | 29 |
| Business Online Banking Overview | 29 |
| Users | 29 |
| Subsidiaries | 29 |
| Recipients | 29 |
| Business Online Banking Transaction Types | 30 |
| Editing Company Policy | 31 |
| Part 1 of 9: Choosing a Transaction to Edit in Company Policy | 31 |
| Part 2 of 9: Choosing the Maximum Draft Amount | 32 |
| Part 3 of 9: Choosing the Number of Approvals | 33 |
| Part 4 of 9: Choosing the Subsidiaries | 33 |
| Part 5 of 9: Choosing the Accounts | 34 |
| Part 6 of 9: Choosing the Drafting Hours | 34 |
| Part 7 of 9: Choosing the Location | 35 |
| Part 8 of 9: Choosing the IP Address | 35 |
| Part 9 of 9: Choosing the SEC Code | 36 |
| Approval Limits | 37 |
| Company Policy Tester | 38 |
| Viewing Rights to Access Features | 40 |
| Establishing Rights to Access Accounts | 41 |
| Creating and Editing Account Labels | 42 |
| User Roles Overview | 43 |
| Creating, Editing or Copying a User Role | 44 |
| Part 1 of 9: Establishing Transaction Type Rights | 45 |
| Part 2 of 9: Disabling a Transaction Type | 46 |
| Part 3 of 9: Enabling Operation Rights | 47 |
| Part 4 of 9: Choosing the Maximum Draft Amount | 48 |
| Part 5 of 9: Selecting Subsidiaries | 48 |
| Part 6 of 9: Enabling Allowed Accounts | 49 |
| Part 7 of 9: Choosing Drafting Hours | 49 |
| Part 8 of 9: Choosing the SEC Code | 50 |
| Part 9 of 9: Editing Approval Limits for a Transaction Type | 51 |
| User Role Policy Tester | 52 |
| Deleting Allowed Actions | 54 |
| Establishing Rights to Access Features | 55 |
| Establishing Rights to Access Accounts | 56 |
| Deleting a User Role | 57 |
| Users Overview | 58 |
| User Management Overview | 59 |
| Adding a New User | 60 |
| Editing a User | 61 |
| Deleting a User | 62 |
| Subsidiary Overview | 63 |
| Adding a Subsidiary | 64 |
| Editing a Subsidiary | 65 |
| Deleting a Subsidiary | 66 |
| Business Services – Non-Security Supervisors | 67 |
| Recipient Overview | 67 |
| ACH Only- Part 1 of 2: Adding a Recipient | 68 |
| ACH Only- Part 2 of 2: Recipient Account Detail | 69 |
| ACH & Wire- Part 1 of 4: Adding a Recipient | 70 |
| ACH & Wire- Part 2 of 4: Beneficiary Financial Institution (FI) Detail | 71 |
| ACH & Wire- Part 3 of 4: Intermediary FI Detail | 72 |
| ACH & Wire- Part 4 of 4: Recipient Account Detail | 73 |
| Wires Only (Domestic) - Part 1 of 4: Adding a Recipient | 74 |
| Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail | 75 |
| Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail | 76 |
| Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail | 77 |
| Wires Only (International)- Part 1 of 4: Adding a Recipient | 78 |
| Wires Only (International)- Part 2 of 4: Beneficiary FI Detail | 79 |
| Wires Only (International)- Part 3 of 4: Intermediary FI Detail | 80 |
| Wires Only (International)- Part 4 of 4: Recipient Account Detail | 81 |
| Wage Garnishment (ACH)- Part 1 of 2: Adding a Recipient | 82 |
| Wage Garnishment (ACH)- Part 2 of 2: Recipient Account Detail | 85 |
| Editing a Recipient | 86 |
| Editing a Recipient’s Templates | 87 |
| Deleting a Recipient | 88 |
| Payment Template Overview | 89 |
| Creating a Template | 90 |
| ACH Batch | 91 |
| ACH Collection | 93 |
| Domestic Wire | 95 |
| International Wire | 97 |
| Payroll | 100 |
| Sending a Single Payment | 102 |
| ACH Batch | 102 |
| ACH Collection | 105 |
| Domestic Wire | 108 |
| International Wire | 111 |
| Payroll | 114 |
| Splitting a Payment | 116 |
| Payment From File | 117 |
| Viewing, Approving or Canceling a Transaction | 119 |
| Single Transaction | 119 |
| Multiple Transactions | 120 |
| Editing or Using a Template | 121 |
| Deleting a Template | 122 |
| ACH Pass-Thru | 123 |
| Tax Payments | 124 |
| Reports Overview | 126 |
| Company User Activity Report | 127 |
| Wire Online Origination Report | 128 |
| Company Entitlements Report | 129 |
| ACH Activity Report Previous Day(s) | 130 |
| Cash Position Report Previous Day(s) | 131 |
| Editing a Report | 132 |
| Deleting a Report | 133 |
| Biller Direct | 134 |
| Home Page Overview | 134 |
| Adding a Company | 135 |
| Scheduling a Payment | 137 |
| Sending a Payment Manually | 138 |
| Enabling or Disabling Account Notifications | 139 |
| Changing a Company’s Payment Method | 140 |
| Unlink a Company | 141 |
| Adding or Changing a Payment Method | 142 |
| Deleting a Payment Method | 144 |
| Editing your Notifications | 145 |
| Business Bill Pay | 147 |
| Home Page Overview | 147 |
| Add a Payee | 149 |
| Company | 149 |
| Individual | 152 |
| Bank or Credit Union | 155 |
| Edit a Payee | 157 |
| Delete a Payee | 158 |
| Import Payees | 159 |
| Add and Manage Categories | 160 |
| Single Payment | 161 |
| Edit a Single Payment | 163 |
| Create a Recurring Payment | 164 |
| Edit or Cancel a Pending Payment | 166 |
| Payment Approval | 168 |
| Company Profile | 169 |
| Edit or Delete Bill Pay Accounts | 170 |
| Modify User Permissions | 171 |
| Personal Profile | 173 |
| e-Notifications | 174 |
| Events | 174 |
| Logout | 175 |
| Recurring | 176 |
| Reminders | 177 |
| Reports | 178 |
| Statements | 179 |
| View Statements | 179 |
| Statement Delivery | 180 |
| Positive Pay | 181 |
| Introduction | 181 |
| Quick Exception Processing | 182 |
| To Upload an Issued Check File | 184 |
| Manually Enter a Check | 185 |
| Void a Check | 186 |
| Managing Exceptions | 187 |
| Outstanding Issued Checks | 189 |
| Issued Check File Processing Log | 190 |
| ACH Reporting | 191 |
| Account Reconciliation | 192 |
| ACH Returns/NOC Report | 193 |
| User Setup | 194 |
| ACH Authorization Rules Setup | 197 |
| Other Services | 198 |
| Stop Payment Request | 198 |
| Single Check | 198 |
| Multiple Checks | 199 |
| Text Enrollment | 200 |
| Address Change Request | 202 |
| Settings | 203 |
| Home Page Preferences | 203 |
| Account Preferences | 206 |
| Security Preferences | 207 |
| Change Password | 207 |
| Change Login ID | 208 |
| Secure Delivery | 209 |
| Mobile Security Preferences | 210 |
| Enabling Touch ID or Fingerprint Login | 210 |
| Enabling Passcode Authentication | 212 |
| Disabling Passcode Authentication, Touch ID or Fingerprint Login | 213 |
| Enabling Face ID | 214 |
| Alerts Overview | 215 |
| Account Alerts | 216 |
| History Alerts | 217 |
| Online Transaction Alerts | 218 |
| Reminder | 219 |
| Mobile Authorizations | 220 |
| Apple Watch | 222 |
| Apple Watch Setup | 222 |
| Viewing Balances and Transactions | 222 |
| Accessibility | 223 |