First Savings Bank Mobile Banking Guide

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First Savings Bank M O B I L E B A N K I N G G U I D E

Published by Murphy & Company, Inc. 13610 Barrett Office Dr

St. Louis, MO 63021 www.mcompany.com

© 2009-2020 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken is a registered trademark of Intuit, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Malauzai Software Inc. Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

Getting Started

Welcome to Online Banking with First Savings Bank! Whether at home, at the office or from a mobile phone, we strive to make your online banking experience easy and convenient. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the online banking process. If you have additional questions, contact us at 833.FSB.4YOU.

Table of Contents Getting Started

User Enrollment.............................................................................................................6 New User................................................................................................................................. 6 Logging Off.............................................................................................................................. 7 Resetting a Forgotten Username................................................................................8 Resetting a Forgotten Password..................................................................................9 Transactions Page Accounts Page Overview............................................................................................10 Account Settings................................................................................................................... 12 Edit Nickname....................................................................................................................... 12 Hide Account......................................................................................................................... 13 Unhide Account.................................................................................................................... 13 Viewing a Transaction Image.....................................................................................14 Attaching an Image to a Transaction........................................................................15 Security Protecting Your Information......................................................................................16 General Guidelines............................................................................................................... 16 Login ID and Password........................................................................................................ 16 Fraud Prevention.................................................................................................................. 16 Alerts Delivery Options...............................................................................................17 Security Alerts....................................................................................................................... 18 Account Alerts....................................................................................................................... 19 Secure Message Overview. ........................................................................................20 Sending a Secure Message.........................................................................................21 Transaction Types Moving Money Overview............................................................................................22 Transactions Check Deposit..............................................................................................................24 Viewing Check Deposit Details............................................................................................ 25 Transfers. .....................................................................................................................26 Managing Transfers............................................................................................................. 28 Pay a Friend..................................................................................................................29 Sending Money..................................................................................................................... 29 Requesting Money............................................................................................................... 30 Deleting a Payee................................................................................................................... 31 Viewing Activity..................................................................................................................... 32

External Transfers.......................................................................................................33 Adding External Accounts................................................................................................... 33 Deleting an External Account.............................................................................................. 35 External Account Transfer................................................................................................... 36 Manage External Transfers................................................................................................. 38 Editing a Transfer................................................................................................................. 38 Deleting a Transfer............................................................................................................... 39 Bill Pay Bill Pay Overview.........................................................................................................40 Creating a Payee................................................................................................................... 40 Editing a Payee...................................................................................................................... 42 Deleting a Payee................................................................................................................... 43 Schedule Payments.....................................................................................................44 Recurring Payments....................................................................................................46 Edit a Payment.............................................................................................................48 Cancel a Payment........................................................................................................49 Picture Pay....................................................................................................................50 Updating Preferences.................................................................................................52 Services Pocket...........................................................................................................................53 Statement Delivery......................................................................................................55 Statements...................................................................................................................56 Reordering Checks......................................................................................................57 Stop Payment Request...............................................................................................58 Single Check ......................................................................................................................... 58 Range of Checks................................................................................................................... 60 Changing Account Order............................................................................................62 Enabling Touch ID/ Face ID........................................................................................63 Enabling PIN Login......................................................................................................66 Branches and ATMs....................................................................................................68 Branches and ATMs....................................................................................................69 Contact Us Important Phone Numbers........................................................................................70

Getting Started

User Enrollment

New User If you’re new to Online Banking with First Savings Bank, you will need to complete the enrollment process the first time you log in. Once you complete these few, quick steps, you’ll be on your way to banking from anywhere! 1. Download our free First Savings Bank app from the app store. 2. Click the New User? Register Here button. 3. Review the Mobile Banking Agreement and Disclosure on the Disclaimer page and click the Accept button to agree to the terms and conditions. 4. Fill out the Customer Verification Form with the required information and click the Verify button. Note : The details you provide are verified by comparing them to your contact information in our system. If the information does not match, call us at 833.FSB.4YOU to update your profile. 5. Create your username. Click the Continue button. 6. Create a new password based on our password requirements and click the Submit button when you are finished.

Getting Started: User Enrollment

Getting Started

Logging In After Enrollment

After your first-time enrollment, logging in is easy and only requires your login ID and password.

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1. Enter your Username and Password. 2. Click the Log In button.

Note : If you enter an incorrect password too many times, your account will be temporarily locked. If you’ve locked yourself out of your application with too many incorrect password attempts, you can use the steps in the “Resetting a Forgotten Password” section to reset your password. 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1

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Logging Off For your security, you should always log off when you finish your online banking session. You may also be logged out due to inactivity. 1. In the drop-down at the top-right corner of the page, click the Log Out button.

Getting Started: User Enrollment

Getting Started Resetting a Forgotten Username

If you happen to forget your username, you can easily reestablish a new one from the First Savings Bank Mobile Banking Login page—no need to call us!

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1. Click the Forgot Password? button. 2. Select “Forgot Username” using the drop-down and click the Submit button. 3. Fill out the Customer Verification Form with the required information and click the Verify button. 4. Your username will then be displayed. Click the Continue button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I K L M N O P Q R U V W X Y Z A B C D E F G H 10 11 12 13 14 15 6 7 8 9 20 21 22 23 24 25 6 7 8 9 30 1 2 3 4 5 6 7 8 9 1a 2a 3a 4a 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 17 18 1 21 22 23 24 25 26 27 28 2 1 2 3 4 5 6 7 8 9

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Getting Started: Resetting a Forgotten Username

Getting Started

Resetting a Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from the First Savings Bank Mobile Banking Login page—no need to call us!

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1. Click the Forgot Password? button. 2. Select “Forgot or Reset Password” using the drop-down and click the Submit button. 3. Fill out the Customer Verification Form with the required information and click the Verify button. 4. Create a new password based on our password requirements and click the Submit button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 9 20 21 22 23 24 25 26 27 28 9 30 1 2 3 4 5 6 7 8 9 10 1a 2a 3a 4a 5a 6a 7a 8a 9a 10 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 Note : If you lock yourself out with too many invali login attempts, you should be able to reset your password after completing the required verification steps. You will not be able to change your password if your account has been locked by First Savings Bank. Please call First Savings Bank at 833.FSB.4YOU during business hours to unlock your account. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Getting Started: Resetting a Forgotten Password

Transactions Page

Accounts Page Overview When you log into Mobile Banking, you are brought to the Accounts Screen. All your accounts are listed in cards above your transaction history. Here you can view account balances, summaries and more! 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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J1 10 11 12 13 14 15 16 17 18 19 20 21 22 3 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 11 2 13 14 15 16 17 18 19 20 21 22 3 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 6 7 8 9 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J3 J1 10 11 12 13 14 15 16 17 18 19 20 1 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b b b b b b 6b 7b b 9b 0c c c 3c c 5c c c 8c c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 2a 13a 14a 15a 16a 17a 18a 19a 20a 11b 2 3 4b 5b 6b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2 J1 J2

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Note : The letters correspond to several available features on the Transactions page. J2 A3 B3 C3 D3 E3 F3 G3 H3 I3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J3

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Transactions Page: Accounts Page Overview

A. The icon displays the sidebar menu. You can navigate to Mobile Banking features by selecting the name of the feature. B. Your First Savings Bank accounts are displayed in an account tile with their balances. C. The (Android) or (Apple) icons show details about an account such as balances, interest rates (if applicable), and due dates (if applicable). D. The icon allows the user to hide or nickname the corresponding account. E. When you click on the account tile, the transactions for that account are displayed. F. Use the search bar to search transactions using keywords. G. The icon allows you to filter your search. H. You can expand or collapse the view of each transaction by clicking on it. I. The icon located in the top right corner of the screen allows you to access account settings, locations, contact details, social buttons, alerts and more.

Transactions Page: Accounts Page Overview

Account Settings Personalize your accounts and how they appear in Mobile Banking. Here you can change your account names and organize them however you like to suit your needs.

Note : The screens shown are from an Android device; your experience may be slightly different on an iPhone.

Edit Nickname

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J1 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c K L M N O P Q U V W X Y Z A B C D E F G J1 J2 J3 1a 2a 3a 4a 5 1b 2b 3b 4b 5b 1c 2c 3c 4c 5 11a 12a 13a 14a 15 11b 12b 13b 14b 15 1d 2d 3d 4d 5 A1 B1 C1 D1 E A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b J2 J3

1. Click the (Android) or

(Apple) icons in each respective account tile to

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show your account settings.

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2. Click the icon. 3. Enter the new nickname. 4. Click the Save button when you are finished.

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Transactions Page: Accounts Page Overview

Hide Account

J1 J2 A1 B1 C1 D1 E1 F1 G A2 B2 C2 D2 E2 F2 G A3 B3 C3 D3 E3 F3 G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d K L M N O P Q U V W X Y Z A B C D E F G A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1a 2a 3a 4a 5a 6a 7 1b 2b 3b 4b 5b 6b 7 1c 2c 3c 4c 5c 6c 7 K L M N O P Q U V W X Y Z A B C D E F G 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7 J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17 11b 12b 13b 14b 15b 16b 17 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7

1. Click the (Android) or

(Apple) icons in each respective account tile to

show your account settings.

2. Click the icon. 3. Check the box next to Hide Account. 4. Click the Save button when you are finished.

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Unhide Account

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Transactions Page: Accounts Page Overview 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I In the drop-down at the top-right of the page, click Settings . 1. Under Account Settings , select the account you wish to unhide. 2. Uncheck the box next to Hide Account (Android) or swipe the “Hide Account” toggle button to the right (Apple). 3. Click the Save button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d K L M N O P Q U V W X Y Z A B C D E F G 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1

Transactions Page

Viewing a Transaction Image

Need a copy of a check that has cleared your account? You can view copies of checks through mobile banking with First Savings Bank.

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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the indicates that there is a transaction image to view. 3. Click the

icon. The

icon

icon and select “Review Check Image” from the drop-down.

Transactions Page: Viewing a Transaction Image

Transactions Page Attaching an Image to a Transaction

Keep track of your expenses by attatching receipts, invoices and other images to each transaction.

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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Click the icon and choose “Attach Image” (Android) or “Add Transaction Image” (Apple) from the drop-down menu. 3. Navigate to the image you wish to attach. 11a 12a 13 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2

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Transactions Page: Attaching an Image to a Transaction

Security

Protecting Your Information

Here at First Savings Bank, we do everything we can to protect your personal information and provide you with a dependable online experience. However, we rely on you to take further precautions to assure the safety of your accounts. By following our tips, Online Banking can be a secure and efficient platform for all your banking needs. General Guidelines • Make sure your operating system and antivirus software are up-to-date. • Always use secure wireless (WiFi) networks that require a login ID and password. • Never leave your device unattended while using Online Banking. • Monitor your recent account history for unauthorized transactions. • Always log off of Online Banking when you’re finished and close the app. Login ID and Password • Create strong passwords by using a mixture of upper and lowercase letters, numbers and special characters. • Do not create passwords containing your initials or birthday. • Change your passwords periodically. • Memorize your passwords instead of writing them down. • Only register personal devices and avoid using features that save your login IDs and passwords. Fraud Prevention • Do not open email attachments or click on links from unsolicited sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted, sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Act quickly. If you suspect your financial information is compromised, call us immediately at 833.FSB.4YOU.

Security: Protecting Your Information

Security

Alerts Delivery Options

Enjoy convenience, ease and peace of mind when it comes to your mobile banking. Alerts help you stay on top of your finances by notifying you via email, text or both when the specified criteria are met.

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In the drop-down at the top-right of the page, click Alerts . 1. Click the 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d change your text alert settings or click the alert settings. 2. For email alerts, enter your email address and click the Save button. 3. For text alerts, enter your phone number and click the toggle. 4. For push alerts, use the toggle to enable or disable push alerts. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 J1 icon to change your email alert settings, click the

icon to change your push

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Security: Alerts Delivery Options

Security Alerts We want you to feel confident while using Online Banking. To help you feel safe and in control, Security Alerts are implemented in your accounts to notify you immediately when security scenarios occur.

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In the drop-down at the top-right of the page, click Alerts . 1. Select the Security Alerts button. 2. Enable and disable alerts: a. Click the or icon to disable an alert. b. Click the or icon to enable an alert. 3. Enter a dollar amount, if required. 4. Click the Save button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 J1

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Security: Alerts Delivery Options

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Account Alerts There should be no surprises when it comes to your finances. Account Alerts can notify you when the balances in your accounts go above or below a number you specify.

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In the drop-down at the top-right of the page, click Alerts . 1. Select the Account Alerts button. 2. Use the drop-down to choose an account. 3. Enable and disable alerts: a. Click the or icon to disable an alert. b. Click the or icon to enable an alert. 4. Enter a dollar amount, if required. 5. Click the Save button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

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Security: Alerts Delivery Options

Security

If you have questions about your accounts or need to speak with someone at First Savings Bank, Secure Messages allows you to communicate directly with a First Savings Bank customer service representative. From the Secure Messages page, you can view replies, old messages, create new conversations and attach images. Secure Message Overview

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In the Sidebar Menu , click Secure Messaging . A. Click the appropriate tab at the top to view your inbox, sent messages or archived messages. B. Click on a message to open it in a new screen. C. Delete multiple messages by checking the box next to the corresponding messages or check the “select all” box and click the icon. D. Archive multiple messages by checking the box next to the corresponding messages or check the “select all” box and click the icon. E. Delete an opened message by clicking the Trash button, reply by clicking the Reply button or archive by clicking the Archive button. F. Return to your mailbox by clicking the “Back” or “Done” link. J1 J2 J3

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Security: Secure Message Overview

Security

Sending a Secure Message

Starting a new conversation through Online Banking is just as effortless as sending an email. Unlike an email, you can safely include confidential personal information relating to your accounts or attach files within a new message.

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In the Sidebar Menu , click Secure Messaging . 1. Create a new message by clicking the 2. Select the subject from the drop-down. 3. (Optional) Attach a file by clicking the 4. Enter your message. 5. Click the Send button when you are finished.

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Security: Sending a Secure Message

Transaction Types

Moving Money Overview The heart of Online Banking is the ability to transfer funds on the go. Whether you are transferring money between your accounts or sending money to someone outside of First Savings Bank, there are various features that help you transfer funds in different ways. • Check Deposit: Using the Check Deposit feature, you can upload images of the front and back of a check to deposit it to your First Savings Bank account.

• Transfers : Move money between your personal First Savings Bank accounts.

• Pay a Friend: Move money to anyone via a one-time transfer.

Transaction Types: Moving Money Overview

• External Transfers : Move money after linking your external accounts.

• Pay Bills: Pay your bills directly from Mobile Banking.

Transaction Types: Moving Money Overview

Transactions

Check Deposit

You no longer need to visit a branch to deposit a check. By using the Check Deposit feature, you can upload images of the front and back of a check to deposit into your First Savings Bank account. Our Mobile Deposit function is compatible with any Android or Apple phone with a working camera.

Note : This feature is only available when using our mobile app on your phone.

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In the Sidebar Menu , click Deposits . 1. Click the Deposit A Check button. 2. Select an account using the “Deposit To” drop-down. 3. Enter the amount of the deposit. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d

4. Click the Check Front button to take a photo of the front of the check 5. Click the Check Back button to take a photo of the back of the check 6. Click the Submit button when you are finished. A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Transactions: Check Deposit

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Viewing Check Deposit Details You can view all the checks you deposited into your First Savings Bank account all in one convenient place. By viewing your Check Deposit details, you can also view the status of your deposits.

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In the Sidebar Menu , click Deposits . 1. Click the

icon and select “View Details” from the drop-down.

2. View the information about your deposits.

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Transactions: Check Deposit

Transactions

When you need to make a one-time or recurring transfer between your personal First Savings Bank accounts, you can use the Transfers feature. These transactions go through automatically, so your money is always where you need it to be. Transfers

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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1a 2a 3a 1b 2b 3b 1c 2c 3c K L M U V W A B C 11 12 13 14 1 21 22 23 24 2 1 2 3 4 K L M N U V W X A B C D 11 12 13 14 15 1 21 22 23 24 25 2 1 3 4 5 K L M N O U V W X Y A B C D E 11a 12a 13a 1 1d 2d 3d 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c A1 B1 C1 A2 B2 C2 D A3 B3 C3 D 11b 12b 13b 14b 1 1d 2d 3d 4d 11a 12a 13a 14a A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 11b 12b 13b 1

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d In the Sidebar Menu , click Transfers . 1. Click the Move Your Money From One Account To Another button.. 2. Select the accounts to transfer funds between using the “From” and “To” drop-downs. 3. Enter the amount to transfer. 4. Enter the date to send the transaction. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Transactions: Transfers

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