FirstBank & Trust Online Banking & Bill Pay
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Table of contents
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Getting Started
7
New User Enrollment
7
Logging In
9
Logging Off
9
Resetting A Forgotten Password
10
Home Page
12
Home Page Overview
12
Account Details Overview
14
Quick Transfer
16
Account Grouping
17
Editing a Group Name
18
Deleting a Group
18
Security
19
Protecting Your Information
19
General Guidelines
19
Login ID and Password
19
Fraud Prevention
19
Security Preferences
20
Change Password
20
Change Login ID
21
Secure Delivery
22
Mobile Security Preferences
23
Enabling Touch ID or Fingerprint Login
23
Enabling Password Authentication
25
Disabling Password Authentication, Touch ID or Fingerprint Login
26
Alerts Overview
27
Date Alerts
28
Account Alerts
29
History Alerts
30
Online Transaction Alerts
31
Security Alerts Overview
32
Edit Delivery Preferences
32
Secure Message Overview
33
Sending a Secure Message
34
Transaction Types
35
Moving Money Overview
35
Transactions
37
Transfer Funds
37
Pay a Person Initial Set Up
39
Pay a Person
41
Pay a Person History Overview
43
Repeat a Pay a Person Transaction
44
Receiving Funds with Pay a Person
45
Adding A Personal External Account
46
Verifying A Personal External Account
47
Loan Payments
48
Activity Center Overview
50
Using Filters
51
Creating or Deleting Custom Views Using Favorites
51
Canceling Transactions
52
Quick Bill Pay
53
Quick Bill Pay Overview
53
Managing Payees
55
Creating a Payee
55
Editing a Payee
56
Deleting a Payee
57
Making a Single Payment
58
Paying Multiple Bills
60
Canceling Pending Transactions
61
Bill Pay
62
Payments Overview
62
Hiding or Unhiding Payees from Payment Screen
63
Creating a Payee Overview
64
Creating a Payee: Company
65
Creating a Payee: Person
67
Part 1 of 3: Choosing Payee and Payment Method
67
Part 2 of 3: Adding Payee Information
68
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code
69
Creating a Payee: Bank or Credit Union
70
Part 1 of 2: Entering Bank or Credit Union Information
70
Part 2 of 2: One-Time Activation Code
72
Editing a Payee
73
Deleting a Payee
74
Scheduling Payments
75
Rush Delivery
76
Recurring Payments
78
Editing Payments
79
Canceling Payments
80
Setting Up eBills
81
Adding an Account
82
Editing an Account
83
Deleting an Account
84
Editing Personal Information
85
Editing Alerts
86
Categories
87
Editing a Category
89
GiftPay Overview
90
Creating a Recipient: Gift Check
91
Creating a Recipient: Donation
93
Sending a Gift
95
Sending a Donation
97
Editing a Gift or Donation Recipient
99
Deleting a Gift or Donation Recipient
100
Editing a Pending Gift or Donation
101
Deleting a Pending Gift or Donation
103
Services
105
Stop Payment Request
105
Single Check
105
Reordering Checks
108
Mobile RDC Enrollment
109
Mobile Deposits
110
Updating Your Contact Info
111
Settings
112
Account Preferences
112
Text Enrollment
113
Locations
115
Branches and ATMs
115
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