FirstMid Bank & Trust Personal Online & Mobile Banking User Guide

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Two-Factor Authentication When enabled, mandatory two-factor authentication will require the user to always validate their identity through one of the two factor authentication methods setup below, regardless or any other security settings such as “Remember this Device.” Two- factor authentication can only be set up when logging into the website version from an internet browser on your phone or computer. However, 2-factor verification will be prompted at login regardless if you log into the mobile banking app or from the website.

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1. To turn on two-factor authentication for each login toggle, the switch to “ON. 2. To enable or disable an authentication method: a. Use the toggles to enable or disable an authentication method. b. Select a method to send the verification code and click the Send Code button. c. Enter the verification code and click the Verify button.

Security: Security Preferences