Firstrust Bank Your Personal Guide to Online Banking

Getting Started8
New User Enrollment8
Logging In9
Logging Off9
Resetting a Forgotten Password10
Home Page12
Home Page Overview12
Account Summary Overview14
Account Details Overview15
Quick Transfer17
Account Nickname18
Account Grouping19
Editing a Group Name20
Deleting a Group20
Security21
Protecting Your Information21
General Guidelines21
Login ID and Password21
Fraud Prevention21
Security Preferences22
Change Password22
Change Login ID23
Secure Delivery24
Mobile Security Preferences25
Enabling Touch ID or Fingerprint Login25
Enabling Passcode Authentication27
Disabling Passcode Authentication, Touch ID or Fingerprint Login28
Enabling Face ID29
Apple Watch30
Apple Watch Setup30
Viewing Balances and Transactions30
Alerts Overview31
Account Alerts32
History Alerts33
Online Transaction Alerts34
Reminder35
Security Alerts Overview36
Edit Delivery Preferences36
Secure Message Overview37
Sending a Secure Message38
Transaction Types39
Moving Money Overview39
Transactions41
Transfer Funds41
Pay Firstrust Customer43
Linking Someone’s Firstrust Account43
Single Transfers Between Firstrust Accounts44
Pay Other People Initial Set Up45
Send Money47
Pay Other People History Overview49
Repeat a Pay Other People Transaction50
Receiving Funds with Pay Other People51
Manage Cards Overview52
Adding A Personal External Account53
Verifying A Personal External Account54
Online Banking Activity Overview55
Using Filters56
Creating or Deleting Custom Views Using Favorites56
Editing Transactions57
Canceling Transactions58
Bill Pay Express59
Home Page Overview59
Adding a Company60
Scheduling a Payment62
Sending a Payment Manually63
Enabling or Disabling Account Notifications64
Changing a Company’s Payment Method65
Unlink a Company66
Adding or Changing a Payment Method67
Deleting a Payment Method69
Editing your Notifications70
Bill Pay72
Overview72
Creating a Payee73
Known Company73
Unknown Company75
Person77
Editing a Payee79
Deleting a Payee80
Editing Pending Payments85
Cancel Pending Payments86
Viewing Transaction Details87
Single Transaction87
Multiple Transactions88
Creating a Reminder90
Managing Reminders92
Editing Reminders93
Deleting Reminders94
Editing Account Name95
Personal Financial Management96
Initial Setup96
Linking an Account96
Categorizing Transactions97
Splitting a Transaction98
Online Banking Home Page99
Net Worth Overview100
Budgets Overview101
Editing or Deleting a Budget102
Managing Budgets103
Spending Overview104
Spending: Recategorizing a Transaction105
Trends Overview107
Debts Overview108
Services109
Stop Payment Request109
Single Check109
Multiple Checks110
Reordering Checks111
Mobile RDC Enrollment112
Mobile Deposits113
CardSwap114
Getting Started114
Overview116
Settings117
Account Preferences117
Text Enrollment118
Address Change Request120
Locations121
Branches and ATMs121

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