Five Star Bank Digital Banking Business Banking User Guide

Getting Started8
Business Digital Banking Overview8
Users8
Subsidiaries8
Recipients8
Business Digital Banking Transaction Types9
New User Enrollment10
Logging In12
Logging Off12
Move Money13
Mobile Deposits13
Digital Banking Activity Overview14
Using Filters15
Creating or Deleting Custom Views Using Favorites15
Editing Transactions16
Canceling Transactions17
Business18
Users Overview18
User Management Overview19
Adding a New User20
Part 1 of 5: Establishing Transaction Type Rights21
Part 2 of 5: Disabling a Transaction Type22
Part 3 of 5: Editing Approval Limits for a Transaction Type23
Part 4 of 5: Establishing Rights to Access Features24
Part 5 of 5: Establishing Rights to Access Accounts25
Editing an Existing User’s Rights26
Deleting a User27
Recipient Overview28
ACH Only- Part 1 of 2: Adding a Recipient29
ACH Only- Part 2 of 2: Recipient Account Detail30
ACH & Wire- Part 1 of 4: Adding a Recipient31
ACH & Wire- Part 2 of 4: Beneficiary Financial Institution Detail32
ACH & Wire- Part 3 of 4: Intermediary Financial Institution Detail33
ACH & Wire- Part 4 of 4: Recipient Account Detail34
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient35
Wires Only (Domestic)- Part 2 of 4: Beneficiary Financial Institution Detail36
Wires Only (Domestic)- Part 3 of 4: Intermediary Financial Institution Detail37
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail38
Wires Only (International)- Part 1 of 4: Adding a Recipient39
Wires Only (International)- Part 2 of 4: Beneficiary Financial Institution Detail40
Wires Only (International)- Part 3 of 4: Intermediary Financial Institution Detail41
Wires Only (International)- Part 4 of 4: Recipient Account Detail42
Editing a Recipient43
Editing a Recipient’s Templates44
Deleting a Recipient45
Subsidiary Overview46
Adding a Subsidiary47
Editing a Subsidiary48
Deleting a Subsidiary49
Payment Template Overview50
Creating a Template51
ACH Batch52
ACH Collection54
Payroll56
Domestic Wire58
International Wire60
Sending a Single Payment62
ACH Batch62
ACH Collection65
Payroll68
Domestic Wire70
International Wire72
Splitting a Payment74
Payment From File75
Viewing, Approving or Canceling a Transaction77
Single Transaction77
Multiple Transactions78
Editing or Using a Template79
Deleting a Template80
ACH Pass-Thru81
Bill Pay82
Bill Pay Overview82
Bill Pay Enrollment82
Creating a Payee83
Editing a Payee85
Deleting a Payee86
Changing “Pay From” Accounts87
Making a Single Payment88
Paying Multiple Bills89
Payment Activity90
Cancel a Pending Payment91
Visit the Bill Pay Site92
Payments Overview92
Hiding or Unhiding Payees from Payment Screen93
Creating a Payee Overview94
Creating a Payee: Company95
Creating a Payee: Person97
Part 1 of 3: Choosing Payee and Payment Method97
Part 2 of 3: Adding Payee Information98
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code99
Editing a Payee100
Deleting a Payee101
Scheduling Payments102
Recurring Payments103
Editing Payments104
Skipping Payments105
Canceling Payments106
Setting Up eBills107
Adding an Account108
Editing an Account109
Deleting an Account110
Editing Personal Information111
Editing Alerts112
Categories113
Editing a Category114
Deleting a Category115
Positive Pay116
Introduction116
Quick Exception Processing117
To Upload an Issued Check File119
Manually Enter a Check120
Void a Check121
Managing Exceptions122
Outstanding Issued Checks124
Issued Check File Processing Log125
ACH Reporting126
Account Reconciliation127
ACH Returns/NOC Report128
ACH Authorization Rules Setup129
Settings130
Mobile Authorizations130
Accessibility132
Online Services133
Stop Payment Request133
Single Check133
Multiple Checks134
Locations135
Branches and ATMs135

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