Franklin Bank and Trust Company Digital Banking User Guide Business

First page Table of contents Next page Last page
Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Logging Off8
Multi-Factor Authentication9
Logging Off10
Duo Mobile11
Resetting a Forgotten Password13
Retrieve a Forgotten Username14
Sub-Users15
Sub-Users Overview15
Sub-Users Overview16
Adding a New Sub-User17
Editing a Sub-User19
Part 1: Editing Sub-User Access20
Part 2: Editing Sub-User Limits21
Part 3: Editing Sub-User Authentication22
Deleting a Sub-User23
Company Management24
Company Management Overview24
Adding a Participant to an Existing Company25
Uploading Participants27
Editing a Company28
ACH29
New ACH Batch29
Part 1: Creating an ACH Batch29
Part 2: Adding an Existing Participant31
Part 3: Adding a Detail Record32
Part 4: Finalizing the ACH Batch34
Part 5: Scheduling the ACH Batch35
Part 6: Reviewing the ACH Batch36
Part 7: Multi-Factor Authentication37
Creating an ACH Template38
Part 1: Creating an ACH Template38
Part 2: Adding an Existing Participant40
Part 3: Adding a Detail Record41
Part 4: Finalizing an ACH Template43
Part 5: Reviewing an ACH Template44
Initiating a Template45
Part 1: Initiating a Template45
Part 2: Scheduling an ACH Batch47
Part 3: Reviewing an ACH Batch48
Part 4: Multi-Factor Authentication49
Editing an ACH Template50
Deleting an ACH Template51
ACH File Upload52
Creating a Template for Delimiter Separated File Uploads54
Editing a Template for Delimiter Separated File Uploads56
Deleting a Template for Delimiter Separated File Uploads57
Uploading a Delimiter Separated File58
Editing an ACH Batch61
Deleting an ACH Batch62
Approving an ACH Batch63
Reversing an ACH Batch64
Wires66
New Domestic Wire66
Part 1: Recipient Information67
Part 2: (Optional) Beneficiary and Intermediary Institutions68
Part 3: Schedule Wire Payment69
Part 4: Review Wire Payment70
Part 5: Multi-Factor Authentication71
Creating a Domestic Wire Template72
Part 1: Recipient Information72
Part 2: (Optional) Beneficiary and Intermediary Institutions74
Part 3: Template Name75
Part 4: Review Wire Template76
Initiating a Template77
Part 1: Initiating a Template77
Part 2: Scheduling a Wire78
Part 3: Reviewing a Wire79
Editing a Wire Template80
Deleting a Wire Template82
Editing a Wire83
Deleting a Wire84
Approving a Wire85
Rejecting a Wire86
Wire History87
Positive Pay88
Introduction88
Manually Add a Check89
Check Upload Templates91
Fixed Length Template91
Delimiter Separated Template93
Edit Upload Templates95
Manually Add Checks Via Upload97
Managing Exceptions100
Historical Decisions102
Filters103
Add Email Address to Receive Notifications103
Add an Allowed Company104
Manage Allowed Companies105
Actions for Unlisted Companies106
Block an ACH Item107
Manage Blocked Items108
Manage Watch List109
Manage Watch List110
Reports111
Creating a New Report111
Running an Existing Report112
Editing a Report113
Deleting a Report114
Alerts115
Alerts Overview115
Custom Alerts116
Business Banking Alerts117
Security Alerts118
Turning Alerts On and Off119
Editing or Deleting Alerts120
Previous Alerts121

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