Franklin Bank and Trust Company Digital Banking User Guide Consumer

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Sending a Secure Message ..................................................................................... 117 Submit a Form................................................................................................................... 118 Documents ............................................................................................................... 119 Document Enrollment...................................................................................................... 119 Viewing Documents.......................................................................................................... 120 Contact Settings ....................................................................................................... 121 Adding a New Phone ........................................................................................................ 121 Editing a Phone ................................................................................................................. 122 Deleting a Phone............................................................................................................... 123 Editing an Email Address ................................................................................................. 124 Sub-Users Sub-Users Overview ................................................................................................ 125 Sub-User Overview ........................................................................................................... 126 Adding a New Sub-User .................................................................................................. 127 Editing a Sub-User ................................................................................................... 129 Part 1: Editing Sub-User Access....................................................................................... 130 Part 2: Editing Sub-User Limits........................................................................................ 131 Deleting a Sub-User................................................................................................. 132 Bill Pay Overview ................................................................................................................... 133 Creating a Payee ...................................................................................................... 134 Known Company............................................................................................................... 134 Unknown Company .......................................................................................................... 136 Person ................................................................................................................................ 138 Editing a Payee ......................................................................................................... 140 Deleting a Payee ...................................................................................................... 141 eBills .......................................................................................................................... 142 Schedule Payments ................................................................................................. 143 Automatic Payments ............................................................................................... 144 Editing Pending Payments ...................................................................................... 146 Cancel Pending Payments ...................................................................................... 147 Viewing Transaction Details.................................................................................... 148 Creating a Reminder................................................................................................ 151 Managing Reminders .............................................................................................. 153 Editing Reminders.................................................................................................... 154 Deleting Reminders ................................................................................................. 155 Editing Account Name............................................................................................. 156 Deleting an Account ................................................................................................ 157