Freedom Bank Personal Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging Off.............................................................................................................................. 9 Resetting a Forgotten Password................................................................................10 Home Page Home Page Overview..................................................................................................12 Account Summary Overview............................................................................................... 14 Manual Accounts.........................................................................................................15 Adding a Manual Account. .................................................................................................. 15 Editing a Manual Account.................................................................................................... 17 Deleting a Manual Account................................................................................................. 18 Account Details Overview...........................................................................................19 Quick Transfer. ............................................................................................................21 Account Nickname. .....................................................................................................22 Account Grouping. ......................................................................................................23 Editing a Group Name. ........................................................................................................ 24 Deleting a Group. ................................................................................................................. 24 Security Protecting Your Information......................................................................................25 General Guidelines............................................................................................................... 25 Login ID and Password........................................................................................................ 25 Fraud Prevention.................................................................................................................. 25 Security Preferences...................................................................................................26 Change Password................................................................................................................. 26 Secure Delivery..................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login............................................................................. 28 Enabling Passcode Authentication..................................................................................... 30 Enabling Face ID. .................................................................................................................. 31 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login. ............. 32 Alerts Overview............................................................................................................33 Account Alerts....................................................................................................................... 34 History Alerts. ....................................................................................................................... 35 Online Transaction Alerts.................................................................................................... 36 Reminders............................................................................................................................. 37 Enabling and Disabling Push Notifications. .............................................................38 Secure Message Overview. ........................................................................................39 Sending a Secure Message.........................................................................................40