Freedom Bank Personal Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................8 Logging Off ........................................................................................................................... 10 Resetting a Forgotten Password ...............................................................................11 Home Page Home Page Overview .................................................................................................13 Account Summary Overview .............................................................................................. 15 Manual Accounts ........................................................................................................16 Adding a Manual Account................................................................................................... 16 Editing a Manual Account ................................................................................................... 18 Deleting a Manual Account................................................................................................. 19 Account Details Overview ..........................................................................................20 Quick Transfer.............................................................................................................22 Account Nickname......................................................................................................23 Account Grouping.......................................................................................................24 Editing a Group Name......................................................................................................... 25 Deleting a Group.................................................................................................................. 25 Security Protecting Your Information......................................................................................26 General Guidelines .............................................................................................................. 26 Login ID and Password........................................................................................................ 26 Fraud Prevention ................................................................................................................. 26 Security Preferences...................................................................................................27 Change Password ................................................................................................................ 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login ............................................................................ 28 Enabling Passcode Authentication .................................................................................... 30 Enabling Face ID................................................................................................................... 31 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 32 Alerts Overview ...........................................................................................................33 Account Alerts ...................................................................................................................... 34 History Alerts........................................................................................................................ 35 Online Transaction Alerts ................................................................................................... 36 Reminders............................................................................................................................. 37 Enabling and Disabling Push Notifications..............................................................38 Secure Message Overview .........................................................................................39 Sending a Secure Message ........................................................................................40

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