Fremont Bank Your Guide to Mobile and Online Banking
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Table of contents
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Getting Started
8
New User Enrollment
8
Logging In
9
Logging Off
9
Resetting a Forgotten Password
10
Retrieving a Forgotten Username
12
Account Overview
13
Account Overview
13
Account Summary Overview
15
Account Details Overview
16
Hiding and Unhiding Accounts
18
Quick Transfer
19
Account Nickname
20
Account Grouping
21
Editing a Group Name
22
Deleting a Group
22
Security
23
Protecting Your Information
23
General Guidelines
23
Username and Password
23
Fraud Prevention
23
Security Preferences
24
Change Password
24
Change Username
25
Secure Delivery
26
Mobile Security Preferences
27
Enabling Touch ID® or Fingerprint Login
27
Enabling Passcode Authentication
29
Disabling Passcode Authentication, Touch ID® or Fingerprint Login
30
Enabling Face ID®
31
Apple® Watch
32
Apple® Watch Setup
32
Viewing Balances and Transactions
32
Alerts Overview
33
Account Alerts
34
History Alerts
35
Online Transaction Alerts
36
Reminder
37
Security Alerts Overview
38
Edit Delivery Preferences
39
Secure Message Overview
40
Sending a Secure Message
41
Transaction Types
42
Moving Money Overview
42
Transactions
44
Internal Transfer
44
Adding an External Account
46
Verifing an External Account
48
Sending an External Transfer
49
Managing External Transfers
51
Activity Page Overview
51
Canceling Transactions
52
External Transfer Preferences
53
FB Customer to Customer
54
Linking Someone’s Fremont Bank Account
54
Single Transfers Between Fremont Bank Accounts
55
Overdraft Payment
56
Mobile Deposits
58
Online Activity Center Overview
59
Using Filters
60
Creating or Deleting Custom Views Using Favorites
60
Editing Transactions
61
Canceling Transactions
62
Bill Pay and Zelle®
63
Overview
63
Creating a Payee
64
Known Company
64
Unknown Company
66
Person
68
Editing a Payee
70
Deleting a Payee
71
eBills
72
Scheduling Payments
73
Automatic Payments
74
Editing Pending Payments
76
Canceling Pending Payments
77
Viewing Transaction Details
78
Single Transaction
78
Multiple Transactions
79
Creating a Reminder
81
Managing Reminders
83
Editing Reminders
84
Deleting Reminders
85
Send Money with Zelle® Setup
86
Initial Setup
86
Adding a Recipient
87
Send Money with Zelle®
88
Request Money with Zelle®
90
Split Payment with Zelle®
91
Zelle® Settings
92
Personal Financial Management
93
Initial Setup
93
Enrollment
93
Linking an Account
94
Manual Accounts
95
Add a Manual Account
95
Edit a Manual Account
97
Delete a Manual Account
98
Unlinking an Account
99
Categorizing Transactions
100
Splitting a Transaction
101
Online Banking Account Overview Page
102
Spending Overview
103
Spending: Recategorizing a Transaction
104
Budgets Overview
106
Auto-generated Budgets
107
Budgets From Scratch
107
Editing or Deleting a Budget
108
Adding New Budgets
109
Recalculating Current Budgets
110
Trends Overview
111
Cash Flow Overview
112
Adding a Suggested Cash Event
113
Creating Your Own Cash Event
114
Editing, Deleting or Skipping a Cash Event
116
Net Worth Overview
117
Debts Overview
118
Settings
119
Statements
120
Statement Delivery
120
Statements
121
Tax Documents
122
Card Guard® - Card Controls
123
Registering a New Card
123
Overview
125
Control Preferences
126
Locations
126
Merchant Types
127
Transaction Types
128
Spend Limits
129
Alert Preferences
130
Recent Transactions
131
Linked Accounts
132
Account Services and Preferences
133
Reordering Checks
133
Stop Payment Request
134
Single Check
134
Text Enrollment
135
Account Preferences
137
Accessibility
138
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