GNBank Commercial Cash Management Digital Banking Guide

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Table of Contents Getting Started

Business Digital Banking Overview.............................................................................4 User Management................................................................................................................. 4 Logging In.......................................................................................................................5 Logging Off ............................................................................................................................. 5 Resetting a Forgotten Password .................................................................................6 User Management Users Overview .............................................................................................................8 User Role Types...................................................................................................................... 8 Adding a New User .....................................................................................................10 Editing a User ..............................................................................................................12 Part 1: Editing User Permissions........................................................................................ 13 Part 2: Editing User Account Access .................................................................................. 14 Account Access............................................................................................................16 Hold Account Access ........................................................................................................... 16 Remove Account Hold......................................................................................................... 17 User Controls...............................................................................................................18 Unlocking a User.................................................................................................................. 18 Restricting or Removing a User.......................................................................................... 20 ACH ACH Overview..............................................................................................................21 Set Import Layouts .....................................................................................................22 CSV ......................................................................................................................................... 23 Tab Delimited ....................................................................................................................... 24 Fixed Position ....................................................................................................................... 25 New ACH Batch ...........................................................................................................26 Part 1: Creating an ACH Batch............................................................................................ 26 Part 2: Manually Adding a Recipient.................................................................................. 28 Part 3: Importing Recipients From a File........................................................................... 30 ACH File Upload ..........................................................................................................31 Duplicating an ACH Batch..........................................................................................33 Editing an ACH Batch..................................................................................................34 Editing or Adding a Recipient to an ACH Batch.......................................................35 Editing or Deleting a Recipient ..................................................................................36 Deleting an ACH Batch ...............................................................................................38 Review and Initiate a One-Time ACH Batch.............................................................39 Review and Initiate a Recurring ACH Batch .............................................................41