Georgia United Credit Union: Online Banking User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................8 Logging Off.............................................................................................................................. 8 Retrieving a Forgotten Username...............................................................................9 Resetting A Forgotten Password. ..............................................................................10 Home Page Overview.......................................................................................................................12 Account Summary Overview............................................................................................... 14 Mobile Quicklinks........................................................................................................15 Account Details Overview...........................................................................................16 Quick Transfer. ............................................................................................................18 Account Nickname. .....................................................................................................19 Account Grouping. ......................................................................................................20 Editing a Group Name. ........................................................................................................ 21 Deleting a Group. ................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Username and Password.................................................................................................... 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password................................................................................................................. 23 Change Username................................................................................................................ 24 Secure Delivery..................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login............................................................................. 26 Disabling Touch ID or Fingerprint Login............................................................................ 27 Enabling Face ID. .................................................................................................................. 28 Alerts Overview............................................................................................................29 Account Alerts....................................................................................................................... 30 History Alerts. ....................................................................................................................... 31 Online Transaction Alerts.................................................................................................... 32 Security Alerts Overview.............................................................................................33 Edit Delivery Preferences. ................................................................................................... 33 Secure Message Overview. ........................................................................................34 Sending a Secure Message.........................................................................................35