Guaranty Bank Q2 Consumer Online Banking Guide

First page Table of contents Next page Last page

Getting Started	7
New User Enrollment	7
Logging In	8
Logging Off	8
Resetting a Forgotten Password	9
Home Page	11
Home Page Overview	11
Account Details Overview	12
Quick Transfer	14
Account Nickname	15
Details & Settings	16
Account Grouping	17
Editing a Group Name	18
Deleting a Group	18
Security	19
Protecting Your Information	19
General Guidelines	19
Login ID and Password	19
Fraud Prevention	19
Security Preferences	20
Change Password	20
Change Login ID	21
Secure Delivery	22
Mobile Security Preferences	23
Enabling Touch ID or Fingerprint Login	23
Enabling Passcode Authentication	25
Enabling Face ID	26
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	27
Apple® Watch	28
Apple® Watch Setup	28
Viewing Balances and Transactions	28
Alerts Overview	29
Account Alerts	30
History Alerts	31
Online Transaction Alerts	32
Reminders	33
Enabling and Disabling Push Notifications	34
Secure Message Overview	35
Sending a Secure Message	36
Transactions	37
Funds Transfer	37
Send Money with Zelle® Setup	39
Initial Setup	39
Adding a Recipient	40
Send Money with Zelle®	41
Request Money with Zelle®	43
Zelle® Settings	44
Adding a Personal External Account	45
Verify an External Transfer Account with Micro-Deposits	46
Manage External Transfer Accounts	48
Nickname External Transfer Accounts	48
Remove External Transfer Accounts	49
Loan Payment	50
Activity Center Overview	52
Using Filters	53
Creating or Deleting Custom Views Using Favorites	54
Editing Transactions	55
Canceling Transactions	56
Services	57
Stop Payment Request	57
Single Check	57
Multiple Checks	58
Check Reorder	59
Settings	60
Account Preferences	60
Text Enrollment	61
Address Change Request	63
Statement Delivery	64
Accessibility	65
Bill Pay	66
Advanced Bill Pay Overview	66
Hiding or Unhiding Payees from Payment Screen	68
Hide a Payee	68
Unhide a Payee	68
Creating a Payee Overview	69
Creating a Payee: Company	70
For a Known Payee	71
For an Unknown Payee	72
Creating a Payee: Person	73
Part 1 of 3: Choosing Payee and Payment Method	73
Part 2 of 3: Adding Payee Information	74
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code	75
Editing a Payee	76
Deleting a Payee	77
Scheduling Payments	78
Rush Delivery	79
Recurring Payments	81
Editing Payments	83
Skipping Payments	85
Deleting Payments	86
Setting Up eBills	87
Adding an Account	88
Editing an Account	89
Deleting an Account	90
Editing Alerts	91
Categories	92
Editing a Category	93
Deleting a Category	94
Add a Transfer Account	95
Make a Transfer	97
GiftPay Overview	99
Creating a Recipient: Gift Check	100
Creating a Recipient: Donation	102
Sending a Gift	104
Sending a Donation	106
Editing a Gift or Donation Recipient	108
Deleting a Gift or Donation Recipient	109
Editing a Pending Gift or Donation	111
Deleting a Pending Gift or Donation	113

Made with FlippingBook Ebook Creator