Guide to FHB Online Business Center

General Information

Security

11. Use a different login and password for each website/system, and change them frequently. Keep login information confidential and do not write it down. Do not use the same or similar password for OBC that you use for your work PC or any other service such as a personal email. Do not allow your computer or web browser to “save” or “remember” your login names or passwords. 12. Choose a password that uses a combination of numbers and letters that cannot be easily guessed by anyone else. 13. Setup and use a “non-privileged user” account on your computer to prevent unauthorized changes to the computer. Use this non-privileged account for web browsing whenever possible. Consult with your company’s technical staff or the company that services the network for assistance. 14. Do not post personal information on the internet. Even “common” information about yourself (e.g. your high school, maiden name, date of birth) can be used by computer hackers to answer security questions to your accounts. 15. Do not send personal or account information via email or cell phone text message – even if the request appears to be from your financial institution or a person you know. Hang up if you receive a phone call prompting you to enter any personal or financial information. These are common “phishing” scams to steal your information. For additional information, please read the FBI Public Service Announcement I-082715a-PSA: https://www.ic3.gov/media/2015/150827-1.aspx, Information Sharing and Analysis Center’s Fraud Alert: https://www.fsisac.com/sites/default/files/ news/BEC_Joint_Product_Final.pdf, Visa’s New Year’s Resolution…Resolve to Fight Malware: https://usa.visa.com/dam/VCOM/download/merchants/risk-new-year- resolution-2016-01-15.pdf , and the Hawaii’s Partnership Against Fraud page: http:// www.bbb.org/hawaii/hawaii-partnership-against-fraud. Should you have any questions about these or any other fraud precautions, please contact your Information Technology Specialist or a Data Security Consultant. For any questions related to First Hawaiian Bank and its services, contact our Cash Management Department.

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