Gulf Coast Bank Digital Banking Retail and Business User Guide

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Security Alerts Overview.............................................................................................43 Edit Delivery Preferences.................................................................................................... 43 Enabling and Disabling Push Notifications..............................................................44 Secure Message Overview.........................................................................................45 Sending a Secure Message.........................................................................................46 Transaction Types Moving Money Overview............................................................................................47 Transactions Funds Transfer.............................................................................................................49 GCB People Pay ..........................................................................................................51 Linking Someone’s Gulf Coast Bank Account................................................................... 51 Single Transfers Between Gulf Coast Bank Accounts...................................................... 52 Adding a Personal External Account.........................................................................53 Verifying a Personal External Account......................................................................54 Loan Payments............................................................................................................55 Mobile Deposits...........................................................................................................57 Send Money with Zelle ® Setup...................................................................................58 Initial Setup........................................................................................................................... 58 Adding a Recipient............................................................................................................... 59 Send Money with Zelle ®................................................................................................................................................................ 60 Request Money with Zelle ®....................................................................................................................................................... 62 Split Payment with Zelle ®............................................................................................................................................................ 63 Zelle ® Settings. .............................................................................................................64 Activity Center Overview............................................................................................65 Using Filters........................................................................................................................... 66 Creating or Deleting Custom Views Using Favorites........................................................ 66 Editing Transactions............................................................................................................. 67 Canceling Transactions........................................................................................................ 68 Desktop Bill Payment Payments Overview....................................................................................................69 Hiding or Unhiding Payees from Payment Screen........................................................... 71 Hide a Payee......................................................................................................................... 71 Unhide a Payee..................................................................................................................... 71 Creating a Payee Overview........................................................................................72 Creating a Payee: Company.......................................................................................73 For a Known Payee............................................................................................................... 74 For an Unknown Payee........................................................................................................ 75 Creating a Payee: Person............................................................................................76 Part 1 of 3: Choosing Payee and Payment Method......................................................... 76