Hiawatha National Bank: Personal Online Banking Guide

Getting Started8
New User Enrollment8
Logging In10
Logging Off10
Resetting a Forgotten Password11
Home Page13
Home Page Overview13
Account Summary Overview15
Mobile Thumb Bar16
Account Details Overview17
Quick Transfer19
Account Nickname20
Details & Settings21
Account Grouping22
Editing a Group Name23
Deleting a Group23
Security24
Protecting Your Information24
General Guidelines24
Login ID and Password24
Fraud Prevention24
Security Preferences25
Change Password25
Change Login ID26
Secure Delivery27
Mobile Security Preferences28
Enabling Touch ID or Fingerprint Login28
Enabling Face ID30
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login31
Apple® Watch32
Apple® Watch Setup32
Viewing Balances and Transactions32
Alerts Overview33
Account Alerts34
History Alerts35
Online Transaction Alerts36
Enabling and Disabling Push Notifications37
Secure Message Overview38
Sending a Secure Message39
Transactions40
Funds Transfer40
Person to Person Transfer42
Linking Someone’s Hiawatha Account42
Single Transfers Between Hiawatha Accounts43
Adding a Personal External Account44
Verifying a Personal External Account45
Activity Center Overview46
Using Filters47
Creating or Deleting Custom Views Using Favorites48
Editing Transactions49
Canceling Transactions50
Services51
Stop Payment Request51
Single Check51
Multiple Checks52
Check Reorder53
Statements54
Mobile Deposits55
Quick Balance56
To Enable Quick Balance56
To Use Quick Balance57
Options58
Account Preferences58
Text Enrollment59
Address Change Request61
Statement Delivery62
Accessibility63
Locations64
Branches and ATMs64
Financial Tools65
Initial Setup65
Linking an Account65
Unlinking an Account66
Categorizing Transactions67
Splitting a Transaction68
Online Banking Home Page69
Spending Overview70
Spending: Recategorizing a Transaction71
Budgets Overview73
Auto-generated Budgets74
Budgets From Scratch74
Editing or Deleting a Budget75
Managing Budgets76
Trends Overview77
Cash Flow Overview78
Adding a Suggested Cash Event79
Creating Your Own Cash Event80
Editing, Deleting or Skipping a Cash Event82
Net Worth Overview83
Debts Overview84
Bill Payment85
Bill Payment Overview85
Hiding or Unhiding Payees from Payment Screen87
Hide a Payee87
Unhide a Payee87
Creating a Payee Overview88
Creating a Payee: Company89
For a Known Payee90
For an Unknown Payee91
Creating a Payee: Person92
Part 1 of 3: Choosing Payee and Payment Method92
Part 2 of 3: Adding Payee Information93
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code94
Editing a Payee95
Deleting a Payee96
Scheduling Payments97
Rush Delivery98
Recurring Payments100
Editing Payments102
Skipping Payments104
Deleting Payments105
Setting Up eBills106
Adding an Account107
Editing an Account108
Deleting an Account109
Editing Alerts110
Categories111
Editing a Category112
Deleting a Category113
GiftPay Overview114
Creating a Recipient: Gift Check115
Creating a Recipient: Donation117
Sending a Gift119
Sending a Donation121
Editing a Gift or Donation Recipient123
Deleting a Gift or Donation Recipient124
Editing a Pending Gift or Donation126
Deleting a Pending Gift or Donation128

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