Hiawatha National Bank: Personal Online Banking Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Resetting a Forgotten Password................................................................................11 Home Page Home Page Overview..................................................................................................13 Account Summary Overview............................................................................................... 15 Account Details Overview...........................................................................................16 Account Nickname......................................................................................................18 Details & Settings........................................................................................................19 Account Grouping.......................................................................................................20 Editing a Group Name......................................................................................................... 21 Deleting a Group.................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password................................................................................................................. 23 Change Login ID................................................................................................................... 24 Secure Delivery..................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login............................................................................. 26 Enabling Passcode Authentication..................................................................................... 28 Enabling Face ID................................................................................................................... 29 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 30 Alerts Overview............................................................................................................31 Account Alerts....................................................................................................................... 32 History Alerts........................................................................................................................ 33 Online Transaction Alerts.................................................................................................... 34 Reminders............................................................................................................................. 35 Enabling and Disabling Push Notifications..............................................................36 Secure Message Overview.........................................................................................37 Sending a Secure Message.........................................................................................38 Transaction Types Moving Money Overview............................................................................................39