High Country Bank Digital Banking Business User Guide

First page Table of contents Next page Last page
Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Logging In7
Multi-Factor Authentication9
Logging Off10
Resetting a Forgotten Password13
Sub-Users14
Sub-Users Overview14
Sub-Users Overview15
Adding a New Sub-User16
Editing a Sub-User18
Part 1: Editing Sub-User Access19
Part 2: Editing Sub-User Limits20
Deleting a Sub-User21
Company Management22
Company Management Overview22
Adding a Participant to an Existing Company23
Uploading Participants25
Editing a Company26
ACH27
New ACH Batch27
Part 1: Creating an ACH Batch27
Part 2: Adding an Existing Participant29
Part 3: Adding a Detail Record30
Part 4: Finalizing the ACH Batch32
Part 5: Scheduling the ACH Batch33
Part 6: Reviewing the ACH Batch34
Part 7: Multi-Factor Authentication35
Creating an ACH Template36
Part 1: Creating an ACH Template36
Part 2: Adding an Existing Participant38
Part 3: Adding a Detail Record39
Part 4: Finalizing an ACH Template41
Part 5: Reviewing an ACH Template42
Initiating a Template43
Part 1: Initiating a Template43
Part 2: Scheduling an ACH Batch45
Part 3: Reviewing an ACH Batch46
Part 4: Multi-Factor Authentication47
Editing an ACH Template48
Deleting an ACH Template49
ACH File Upload50
Creating a Template for Delimiter Separated File Uploads52
Editing a Template for Delimiter Separated File Uploads54
Deleting a Template for Delimiter Separated File Uploads55
Uploading a Delimiter Separated File56
Editing an ACH Batch59
Deleting an ACH Batch60
Approving an ACH Batch61
Reversing an ACH Batch62
Wires64
New Domestic Wire64
Part 1: Recipient Information65
Part 2: (Optional) Beneficiary and Intermediary Institutions66
Part 3: Schedule Wire Payment67
Part 4: Review Wire Payment68
Part 5: Multi-Factor Authentication69
Creating a Domestic Wire Template70
Part 1: Recipient Information70
Part 2: (Optional) Beneficiary and Intermediary Institutions72
Part 3: Template Name73
Part 4: Review Wire Template74
Initiating a Template75
Part 1: Initiating a Template75
Part 2: Scheduling a Wire76
Part 3: Reviewing a Wire77
Editing a Wire Template78
Deleting a Wire Template80
Editing a Wire81
Deleting a Wire82
Approving a Wire83
Rejecting a Wire84
Wire History85
Positive Pay86
Introduction86
Manually Add a Check87
Check Upload Templates89
Fixed Length Template89
Delimiter Separated Template91
Edit Upload Templates93
Manually Add Checks Via Upload95
Managing Exceptions98
Historical Decisions100
Reports101
Creating a New Report101
Running an Existing Report102
Editing a Report103
Deleting a Report104
Alerts105
Alerts Overview105
Custom Alerts106
Business Banking Alerts107
Security Alerts108
Turning Alerts On and Off109
Editing or Deleting Alerts110
Previous Alerts111

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