Hiway Credit Union Online Banking User Guide

First page Table of contents Next page Last page
Getting Started7
New User Enrollment7
Logging In9
Logging Off9
Resetting A Forgotten Password10
Home Page12
Home Page Overview12
Account Summary Overview14
Account Details Overview15
Quick Transfer17
Account Nickname18
Account Grouping19
Editing a Group Name20
Deleting a Group20
Security21
Protecting Your Information21
General Guidelines21
Login ID and Password21
Fraud Prevention21
Security Preferences22
Change Password22
Change Login ID23
Secure Delivery24
Mobile Security Preferences25
Enabling Touch ID or Fingerprint Login25
Enabling Passcode Authentication27
Disabling Passcode Authentication, Touch ID or Fingerprint Login28
Enabling Face ID29
Apple Watch30
Apple Watch Setup30
Viewing Balances and Transactions30
Alerts Overview31
Account Alerts32
History Alerts33
Online Transaction Alerts34
Reminder35
Security Alerts Overview36
Edit Delivery Preferences36
Secure Message Overview37
Sending a Secure Message38
Transaction Types39
Moving Money Overview39
Transactions41
Transfer Funds41
Cross Member Transfer43
Linking Someone’s Hiway Account43
Single Transfers Between Hiway Accounts44
Pay a Person (P2P) Initial Setup45
Pay a Person (P2P)47
Pay a Person (P2P) History Overview49
Repeat a Pay a Person (P2P) Transaction50
Receiving Funds with Pay a Person (P2P)51
Manage Cards Overview52
Adding A Personal External Account53
Verifying A Personal External Account54
Bill Payment55
Payments Overview55
Hiding or Unhiding Payees from Payment Screen56
Creating a Payee Overview57
Creating a Payee: Company58
Creating a Payee: Person60
Part 1 of 3: Choosing Payee and Payment Method60
Part 2 of 3: Adding Payee Information61
Part 3 of 3: One-Time Activation Code62
Editing a Payee63
Deleting a Payee64
Scheduling Payments65
Rush Delivery66
Recurring Payments68
Editing Payments69
Skipping Payments70
Canceling Payments71
Setting up eBills72
Adding an Account73
Editing an Account74
Deleting an Account75
Editing Personal Information76
Editing Alerts77
Categories78
Editing a Category79
Deleting a Category80
Additional Features81
eDocuments81
Money Tracker82
Routing and Account Number83
Services84
Branches and ATMs84
Add an Account85
Manage Online Activity Overview86
Using Filters87
Creating or Deleting Custom Views Using Favorites87
Editing Transactions88
Canceling Transactions89
Stop Payment Request90
Reordering Checks91
Request a Check92
Settings93
Profile93
Account Preferences94
Text Banking Enrollment95
Themes97
Accessibility98
Mobile Banking99
Mobile Deposit Enrollment99
Make a Deposit100

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