Hometown Community Banks Personal and Small Business Digital Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
7
New User Enrollment
7
Logging In
9
Logging Off
9
Unlock User/Forgot Login
10
Resetting a Forgotten Password
11
Home Page
13
Home Page Overview
13
Account Summary Overview
15
Account Details Overview
16
Quick Transfer
18
Account Nickname
19
Details & Settings
20
Account Grouping
21
Editing a Group Name
22
Deleting a Group
22
Security
23
Protecting Your Information
23
General Guidelines
23
Login ID and Password
23
Fraud Prevention
23
Security Preferences
24
Change Password
24
Secure Delivery
25
Mobile Security Preferences
26
Enabling Touch ID or Fingerprint Login
26
Enabling Passcode Authentication
28
Enabling Face ID
29
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login
30
Apple® Watch
31
Apple® Watch Setup
31
Viewing Balances and Transactions
31
Alerts Overview
32
Online Transaction Alerts
33
Security Alerts Overview
34
Editing Delivery Preferences
34
Real-Time Alerts
35
Setting Up Real-Time Alerts
35
Enable/Disable Real-Time Alerts
36
Edit Real-Time Alerts
37
Real-Time Alerts Notification Settings
38
Enabling and Disabling Push Notifications
39
Secure Message Overview
40
Sending a Secure Message
41
Transactions
42
Transfer Money
42
Customer to Customer Transfer
44
Linking Someone’s Hometown Community Banks Account
44
Single Transfers Between Hometown Community Banks Accounts
45
Add a Personal External Transfer Account
46
Instant Verification
46
Micro-Deposits
47
Verify an External Transfer Account with Micro-Deposits
48
Manage External Transfer Accounts
50
Nickname External Transfer Accounts
50
Remove External Transfer Accounts
51
Loan Payments
52
Online Activity Overview
54
Using Filters
55
Creating or Deleting Custom Views Using Favorites
56
Editing Transactions
57
Canceling Transactions
58
Services
59
Stop Payment Request
59
Single Check
59
Multiple Checks
60
Check Reorder
61
Statement Delivery
62
Statements
63
Mobile Deposits
64
Settings
65
Account Preferences
65
Text Enrollment
66
Accessibility
68
Bill Pay
69
Overview
69
Creating a Payee
70
Known Company
70
Unknown Company
72
Person
74
Editing a Payee
76
Deleting a Payee
77
eBills
78
Schedule Payments
79
Automatic Payments
80
Editing Pending Payments
82
Cancel Pending Payments
83
Viewing Transaction Details
84
Single Transaction
84
Multiple Transactions
85
Creating a Reminder
87
Managing Reminders
89
Editing Reminders
90
Deleting Reminders
91
Editing Account Name
92
Deleting an Account
93
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