Hometown Community Banks Personal and Small Business Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Unlock User/Forgot Login ..........................................................................................10 Resetting a Forgotten Password ...............................................................................11 Home Page Home Page Overview .................................................................................................13 Account Summary Overview .............................................................................................. 15 Account Details Overview ..........................................................................................16 Quick Transfer.............................................................................................................18 Account Nickname......................................................................................................19 Details & Settings........................................................................................................20 Account Grouping.......................................................................................................21 Editing a Group Name......................................................................................................... 22 Deleting a Group.................................................................................................................. 22 Security Protecting Your Information......................................................................................23 General Guidelines .............................................................................................................. 23 Login ID and Password........................................................................................................ 23 Fraud Prevention ................................................................................................................. 23 Security Preferences...................................................................................................24 Change Password ................................................................................................................ 24 Secure Delivery .................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login ............................................................................ 26 Enabling Passcode Authentication .................................................................................... 28 Enabling Face ID................................................................................................................... 29 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 30 Apple ® Watch...............................................................................................................31 Apple ® Watch Setup............................................................................................................. 31 Viewing Balances and Transactions .................................................................................. 31 Alerts Overview ...........................................................................................................32 Online Transaction Alerts ................................................................................................... 33 Security Alerts Overview ............................................................................................34 Editing Delivery Preferences............................................................................................... 34