Hometown Community Banks Personal and Small Business Digital Banking User Guide

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Services Stop Payment Request

Single Check If you’re ever worried about a pending written check, you can initiate a stop payment request to prevent that check from being processed. Once approved, the stop payment remains in effect for six months. A $30 Stop Payment fee will be assessed per check item. If any further questions or information, please call us during business hours at 888-418-5585.

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In the Services tab, click Stop Payment . 1. Select “Single Check.” 2. Select the appropriate account using the drop-down. 3. Enter the check number. 4. (Optional) Enter the amount. 5. (Optional) Enter the date of the check using the calendar feature. 6. (Optional) Enter the payee. 7. (Optional) Enter a note. 8. Click the Request Stop Payment button when you are finished.

Services: Stop Payment Request