Hope Credit Union Business Electronic Banking User Guide

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In the sidebar, click Bill Pay Plus. A. Use the Payments, Payees and Options tabs to quickly navigate to the different areas of Bill Pay. B. Click the “Messages” link to view secure messages. C. The “Attention required” section shows a list of payees awaiting activation or payments waiting approval. D. The “Scheduled to process in the next 30 days” section shows the next 30 days of scheduled transactions. You can edit a transaction by clicking the “Edit” link or stop a transaction by clicking the “Stop” link. E. You can view your processed transactions in the “Processed within the last 30 days” section. Click the “View” link to see more details about a transaction.

Note : All 3 entitlements must be enabled to access this feature including ACH Origination, Bill Pay, and Payroll.

Additional users can be setup by entitling users with a 3 entitlements-- Bill Pay Plus, ACH Origination and Payroll. Once they click on Bill Pay Plus afterwards, the user will be required to setup the security questions and security phrase. The security phrase must consist of letter and numbers that is at least 8 characters.

If you have any issues, please contact the “call center” at 1-866-321-4673 for assistance.

Bill Pay: Home Page Overview