Hope Credit Union Business Electronic Banking User Guide

24

Activate a Payee

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1. Select how you would like to receive the activation code. 2. Click the Request activation code button. 3. Enter the activation code. 4. Click the Submit button when you are finished.

Note : To activate an individual payee at a later time, click the Home tab. In the “Attention required” section, click the “Activate” link next to the payee you would like to activate.

Note : Email is setup during the registration and passed over to the bill pay system. Phone number does not pass over during registration. If you try to update or change the registered email or provide a phone to recieve a cose by phone or text, the bill pay system makes you wait 30 days before it allows you to activate the payee using that method. The system does not warn you about this. It just stays pending approval. It is best to make sure the email is registered correctly and send the activation code by email.

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Bill Pay: Add a Payee