IBC Online Banking & Bill Pay
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Table of Contents Getting Started
New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Resetting a Forgotten Password ...............................................................................10 Home Page Home Page Overview .................................................................................................12 Asset Summary Overview................................................................................................... 14 Account Details Overview ..........................................................................................15 Quick Transfer.............................................................................................................17 Account Nickname......................................................................................................18 Details & Settings........................................................................................................19 Account Grouping.......................................................................................................20 Editing a Group Name......................................................................................................... 21 Deleting a Group.................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines .............................................................................................................. 22 Login ID and Password........................................................................................................ 22 Fraud Prevention ................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password ................................................................................................................ 23 Change User ID .................................................................................................................... 24 Secure Delivery .................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login ............................................................................ 26 Enabling Passcode Authentication .................................................................................... 28 Enabling Face ID................................................................................................................... 29 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 30 Alerts Overview ...........................................................................................................31 Account Alerts ...................................................................................................................... 32 History Alerts........................................................................................................................ 33 Online Transaction Alerts ................................................................................................... 34 Enabling and Disabling Push Notifications..............................................................35 Secure Message Overview .........................................................................................36 Sending a Secure Message ........................................................................................37
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