INSBANK Business Guide

105

Check Positive Pay Managing Exceptions

Exceptions represent two types of items: items that do not match checks issued by the client to the bank or items attempting to clear an account where the Positive Pay service is set to run in reverse, requiring client review of all items. Exception Types: • Duplicate Paid Item: The item was previously paid. • Paid Not Issued: The item was never loaded into the system as an issued check. • Stale Dated Item Paid : The item is a stale dated check. A check is considered stale dated if it is older than 180 days. • Previously Paid Item Posted: The item was previously paid. • Voided Item: The item was previously voided. • ACH Transaction: The item is an ACH transaction that was flagged as an exception by the ACH Filter rules defined for the account.

Note : Default cutoff for Positive Pay additions and decisions is 12 PM CST.

Note : It is recommended that Positive Pay customers set up the “Positive Pay Exception” alert. This will alert them anytime there is an exception that needs attention. Go to page 113 for more information about creating an alert.

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Click the Positive Pay tab. 1. Click an exception. 2. Select the appropriate decision. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

Check Positive Pay: Managing Exceptions

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