InFirst Bank Business Digital Banking Guide

Getting Started5
Business Online Banking Overview5
Sub-Users5
Companies5
Transaction Type Overview6
Sub-Users7
Sub-Users Overview7
Sub-Users Overview8
Adding a New Sub-User9
Editing a Sub-User11
Part 1: Editing Sub-User Access12
Part 2: Editing Sub-User Limits13
Part 3: Editing Sub-User Authentication14
Deleting a Sub-User15
Company Management16
Company Management Overview16
Adding Participant to an Existing Company17
Uploading Participants19
Editing a Company20
ACH21
New ACH Batch21
Part 1: Creating an ACH Batch21
Part 2: Adding an Existing Participant23
Part 3: Adding a Detailed Record24
Part 4: Finalizing the ACH Batch26
Part 5: Scheduling the ACH Batch27
Part 6: Reviewing the ACH Batch28
Creating an ACH Template29
Part 1: Creating an ACH Template29
Part 2: Adding an Existing Participant31
Part 3: Adding a Detail Record32
Part 4: Finalizing an ACH Template34
Part 5: Reviewing an ACH Template35
Initiating a Template36
Part 1: Initiating a Template36
Part 2: Scheduling an ACH Batch38
Part 3: Reviewing an ACH Batch39
Editing an ACH Template40
Deleting an ACH Template41
ACH File Upload42
Creating a Template for Delimiter Separated File Uploads44
Editing a Template for Delimiter Separated File Uploads46
Deleting a Template for Delimiter Separated File Uploads47
Uploading a Delimiter Separated File48
Editing an ACH Batch51
Deleting an ACH Batch52
Approving an ACH Batch53
Reversing an ACH Batch54
Reports56
Creating a New Report56
Running an Existing Report57
Editing a Report58
Deleting a Report59
Alerts60
Alerts Overview60
Custom Alerts61
Business Banking Alerts62
Security Alerts63
Turning Alerts On and Off64
Editing or Deleting Alerts65
Previous Alerts66
Positive Pay67
Introduction67
Manually Add a Check68
Check Upload Templates70
Fixed Length Template70
Delimiter Separated Template72
Edit Upload Templates74
Manually Add Checks Via Upload76
Managing Exceptions79
Historical Decisions81
Autobooks82
Overview82
Send an Invoice83
Send a Recurring Invoice85
Edit Invoice Draft87
Mark Invoice as Paid88
Copy Invoice90
Email Invoice92
Cancel Invoice93
Edit Recurring Schedule94
Pause Recurring Schedule96
Resume Recurring Schedule97
Cancel Recurring Schedule98
Export Invoices99
New Estimate100
Edit an Estimate102
Email an Estimate104
Create an Invoice from an Estimate105
Cancel an Estimate107
Export Estimates108
Add a Customer109
Import Customers110
Export Customers111
Edit a Customer112
Archive a Customer114
Invoice Balance Details116
New Product/Service117
Edit Product/Service118
Delete Product/Service120
Invoice Settings121
Edit Invoice Reminders and Fees122
Payment Form Settings124
Share Your Payment Form Link125
Email Your Payment Form Link126
Payments127
Refund a Payment128
Cancel a Payment129
Reports130

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