InFirst Bank Personal Digital Banking Guide

Getting Started8
Digital Banking System Requirements8
Browser (Desktop & Mobile)8
Mobile Device (App)8
Mobile Remote Deposit Capture8
New User Enrollment9
Logging In15
Logging Off15
Password Security Check16
Accounts17
Dashboard Overview17
Account Details Overview18
Transaction Details20
Adding a New Account22
Adding an Account to Money View23
Adding an External Account24
Removing an External Account26
Organize Dashboard27
Reorder Accounts27
Rename Accounts28
Hide/Unhide Accounts29
Hide/Unhide Dashboard Tiles30
App Appearance31
Quick Pay32
Selecting Favorite Payees32
Person to Person33
Bill Pay35
External Account37
Monthly Activity39
Money View40
Initial Setup40
Tagging Transactions41
Splitting a Transaction43
Money View Dashboard45
Spending by Category46
Budget48
Adding Budgets49
Managing Budgets50
Add a Budget Alert52
Cashflow Overview53
Add a Bill or Income54
Net Worth55
Add an Unlinked Asset or Debt56
Goals57
Adding Goals58
Save for Goals58
Pay Off Goals59
Add a Goal Alert60
Managing Goals61
Security62
Protecting Your Information62
General Guidelines62
Login ID and Password62
Fraud Prevention62
Login Settings63
Change Username63
Change Password64
Change Security Questions65
Recent Logins66
Mobile Security Preferences67
Enabling Biometric Sign-In67
Auto-Login68
Alerts69
Alerts Overview69
Custom Alerts70
Bill Pay Alerts71
Security Alerts72
Money View Alerts73
Turning Alerts On and Off74
Editing or Deleting Alerts75
Previous Alerts76
Move Money77
Move Money Overview77
Bill Pay Enrollment78
Adding a Payee80
Person to Person Payee80
Bill Pay Payee - Company82
Bill Pay Payee - Individual84
Favoriting a Payee87
Editing a Payee88
Deleting a Payee89
New Transaction90
Transferring Money Between Your Accounts90
Making a Loan Payment92
Transferring Money to Another Person (P2P)94
Making a Bill Pay Payment96
Editing Transfers/Payments98
Skip Transfers/Payments99
Deleting Transfers/Payments100
Deposit Checks101
Remote Deposit101
Manage Cards102
Turn Card On or Off102
Card Name103
Card Alert104
Temporary Spending Limit Increase105
Change PIN106
Report Lost or Stolen Card107
Travel Notification108
Enable Automatic On/Off110
Reports112
Creating a New Report112
Account Activity Report112
Sub-User Account Access Report113
Running an Existing Report114
Editing a Report115
Deleting a Report116
Services117
Locations117
Secure Message Overview118
Sending a Secure Message119
Submit a Form120
Documents121
Document Enrollment121
Viewing Documents & Statements122
Stop Payment123
Single Check123
Mobile123
Multiple Checks125
ACH127
Settings129
Contact Settings129
Editing a Phone130
Deleting a Phone131
Push Notifications132
Editing an Email Address133
Sub-Users134
Sub-Users Overview134
Sub-User Overview135
Adding a New Sub-User136
Editing a Sub-User138
Part 1: Editing Sub-User Access139
Part 2: Editing Sub-User Limits140
Deleting a Sub-User141

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