Independence Bank Digital Customer Guide

11

1. Select a device. 2. (Optional) Check the box to remember your device. 3. Select a delivery method for the passcode. 4. Enter the passcode. 5. Click the Submit button. A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a a 2a 3a 4a 5a 6a 7a 8a 9a 10b b 2b 3b 4b 5b 6b 7b 8b 9b 10c c 2c 3c 4c 5c 6c 7c 8c 9c 10d a 12a 13a 14a 15a 16a 17a 18a 19a 20a b 12b 13b 14b 15b 16b 17b 18 19b 20b d 2d 3d 4d 5d 6d 7d 8d 9d 0 a 3a 4a 5a 6a 7a 8a 9a 10 b 3 4b 5b 6b 7b 8b 9b 10c c 3c 4c 5c 6c 7c 8c 9c 10d d 3d 4d 5d 6d 7d 8d 9d J M N O P Q R S T W X Y Z C D E F G H I 10 14 15 16 17 18 19 20 24 25 26 27 28 29 30 4 5 6 7 8 9 0a a 4a 5a 6a 7a 8a 9a 10b b 4b 5b 6b 7b 8b 9b 10c c 4c 5c 6c 7c 8c 9c 10d d 4d 5d 6d 7d 8d 9d J N O P Q R S T W X Y Z D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 1 12 13 14 15 16 17 18 19 20 1 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J L M N O P Q R S T B C D E F G H I 10 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 7a 18a 19a 20a U V W X Y Z J1 1 B1 C1 D1 E1 F1 G1 H1 I1 2 B2 C2 D2 E2 F2 G2 H2 I2 J3 3 B3 C3 D3 E3 F3 G3 H3 I3 a 13a 14a 15a 16a 17a 18a 19a 20a

J2 Note : By selecting “Remember This Device” on your login screen you can bypass the OOBA requirement for future logins on that device. It is device specific, so if you select Remember Device on your phone in the app, it will still require OOBA on any other device (i.e. your office computer, etc.). If you clicked “Remember This Device” but would like to again be prompted for a code, please call us and we can reset your OOBA requirement. J1 J2

b 13b 14b 15b 16b 17b 18b 19b 20b a 4a 5a 6a 7a 8a 9a 20a 1 C1 D1 E1 F1 G1 H1 I1 b 14b 15b 16b 17b 18b 19b 20b

2 C2 D2 E2 F2 G2 H2 I2 J1 1 D1 E1 F1 G1 H1 I1

J3

3 C3 D3 E3 F3 G3 H3 I3 J2 2 D2 E2 F2 G2 H2 I2

J3

3 D3 E3 F3 G3 H3 I3

Getting Started: Logging In

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