Independence Bank Digital Customer Guide

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Services Secure Message Overview

If you have questions about your accounts or need to speak with someone at Independence Bank, Secure Messages allow you to communicate directly with a Independence Bank customer service representative. From the Secure Messages page, you can find replies, old messages or create new conversations.

A

B

C In the Connect with Us tab, click Messages & Forms . A. Click the icon to search and filter your messages. B. Click on a message to open it. C. Delete an opened message by clicking the

D

icon or reply by clicking the

icon. D. Toggle through your messages by clicking the

icons.

Services: Secure Message Overview