Independence Bank Digital Customer Guide

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Services Locations. .................................................................................................................. 124 Secure Message Overview. ..................................................................................... 125 Sending a Secure Message...................................................................................... 126 Submit a Form. .................................................................................................................. 127 Statements, Notices & Tax Forms. ......................................................................... 128 Document Enrollment. ..................................................................................................... 128 Stop Payment............................................................................................................ 130 Single Check ...................................................................................................................... 130 Multiple Checks . ............................................................................................................... 132 ACH . ................................................................................................................................... 134 Settings Contact Settings........................................................................................................ 137 Adding a New Phone......................................................................................................... 137 Editing a Phone.................................................................................................................. 138 Deleting a Phone............................................................................................................... 139 Editing an Email Address.................................................................................................. 140 Sub-Users Sub-Users Overview................................................................................................. 141 Sub-Users Overview.......................................................................................................... 142 Adding a New Sub-User ................................................................................................... 143 Editing a Sub-User.................................................................................................... 145 Part 1: Editing Sub-User Access....................................................................................... 146 Part 2: Editing Sub-User Limits........................................................................................ 147 Part 3: Editing Sub-User Authentication......................................................................... 148 Deleting a Sub-User. ................................................................................................ 149