Inwood National Bank Personal User Guide

Getting Started7
Protecting Your Information7
General Guidelines7
Login ID and Password7
Fraud Prevention7
New User Enrollment8
Logging In10
Logging Off10
Resetting A Forgotten Password11
Home Page13
Home Page Overview13
Asset Summary Overview15
Mobile Thumb Bar16
Account Details Overview17
Quick Transfer19
Nickname Account20
Details & Settings21
Account Grouping22
Editing a Group Name23
Deleting a Group23
Transaction Types24
Moving Money Overview24
Transactions25
Transfer Funds25
Adding A Personal External Account27
Verifying A Personal External Account28
Activity Center Overview29
Using Filters30
Creating or Deleting Custom Views Using Favorites30
Editing Transactions31
Canceling Transactions32
eStatement Delivery33
eStatements34
Bill Payment35
Bill Payment Overview35
Hiding or Unhiding Payees from Payment Screen37
Hide a Payee37
Unhide a Payee37
Creating a Payee Overview38
Creating a Payee: Company39
For a Known Payee40
Creating a Payee: Person41
Part 1 of 3: Choosing Payee and Payment Method41
Part 2 of 3: Adding Payee Information42
Part 3 of 3: Keyword (Email/Text Only) and One-Time Activation Code43
Editing a Payee44
Deleting a Payee45
Scheduling Payments46
Rush Delivery47
Recurring Payments49
Editing Payments51
Skipping Payments53
Deleting Payments54
Setting Up eBills55
Adding an Account56
Editing an Account57
Deleting an Account58
Editing Alerts59
Categories60
Editing a Category61
Deleting a Category62
Services63
Stop Payment Request63
Single Check63
Reordering Checks64
Card Services65
Mobile Deposit Enrollment66
Mobile Deposits67
Settings68
Profile68
Account Preferences69
Security Preferences70
Change Password70
Change Login ID71
Challenge Code72
Secure Delivery73
Mobile Security Preferences74
Enabling Touch ID or Fingerprint Login74
Enabling Passcode Authentication76
Enabling Face ID77
Disabling Passcode Authentication, Touch ID or Fingerprint Login78
Alerts Overview79
Account Alerts80
History Alerts81
Online Transaction Alerts82
Reminders83
Security Alerts Overview84
Editing Delivery Preferences84
Text Enrollment85
Address Change Request87
Themes and Languages88
Accessibility89
Messages90
Secure Message Overview90
Sending a Secure Message91
Locations93
Branches and ATMs93
Frequently Asked Questions94
Online Banking94

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