Inwood National Bank User Guide Business Edition

User’s Guide Online & Mobile Banking Business Edition

II

Published by Murphy & Company, Inc. 13610 Barrett Office Drive

St. Louis, MO 63021 www.mcompany.com

© 2009-2024 Murphy & Company, Inc. Quicken is a registered trademark of Intuit, Inc. Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Q2 Software, Inc..

Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

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Getting Started

Welcome to Business Online Banking with Inwood National Bank! Whether you are at home or at the office using a mobile phone, tablet, or laptop, we strive to make your Online Banking experience easy and convenient. By adding powerful commercial products and features, Inwood Bank provides you with the complex tools your business needs to achieve its goals. Although our Business Online Banking shares similar features with our personal accounts, this guide is meant to help you through business features only. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Online Banking process. If you have additional questions, contact us at 214.351.7330.

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Table of Contents Getting Started

Business Online Banking Overview ..........................................................................10 Users...................................................................................................................................... 10 Recipients.............................................................................................................................. 10 Payments .............................................................................................................................. 10 Advanced Services ............................................................................................................... 10 Business Online Banking Transaction Types ................................................................... 11 Protecting Your Information......................................................................................12 General Guidelines .............................................................................................................. 12 Login ID and Password........................................................................................................ 12 Fraud Prevention ................................................................................................................. 12 Logging In.....................................................................................................................13 Logging Off ........................................................................................................................... 13 Resetting A Forgotten Password...............................................................................14 Home Page Home Page Overview .................................................................................................16 Asset Summary Overview................................................................................................... 18 Mobile Thumb Bar ......................................................................................................19 Account Details Overview ..........................................................................................20 Quick Transfer.............................................................................................................22 Nickname Account......................................................................................................23 Details & Settings........................................................................................................24 Account Grouping.......................................................................................................25 Editing a Group Name......................................................................................................... 26 Deleting a Group.................................................................................................................. 26 Transactions Transfer Funds ............................................................................................................27 Activity Center Overview ............................................................................................29 Using Filters .......................................................................................................................... 30 Creating or Deleting Custom Views Using Favorites ....................................................... 30 Editing Transactions ............................................................................................................ 31 Canceling Transactions ....................................................................................................... 32 eStatement Delivery ...................................................................................................33 eStatements ................................................................................................................34

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Business Bill Pay Home Page Overview .................................................................................................35 Add a Payee .................................................................................................................37 Company............................................................................................................................... 37 Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information........................................................................................................................... 39 Individual Electronic Payments: If You Have an Individual’s Account Information ..... 41 Individual Check Payments................................................................................................. 43 Activate a Payee ................................................................................................................... 45 Import Payees .............................................................................................................46 Edit a Payee .................................................................................................................49 Delete a Payee.............................................................................................................50 Add and Manage Categories .....................................................................................51 Single Payment............................................................................................................52 Edit or Stop a Single Payment ...................................................................................53 Create a Recurring Payment......................................................................................54 Edit or Stop a Recurring Payment.............................................................................56 Payment Approval ......................................................................................................58 Add an Employee ........................................................................................................59 Edit or Deactivate an Employee ................................................................................61 Schedule Payroll..........................................................................................................63 Edit Scheduled Payroll................................................................................................65 Schedule Extra Payroll................................................................................................66 View Past Payroll.........................................................................................................68 Edit or Stop Scheduled Payroll..................................................................................69 Payroll Approval..........................................................................................................72 Calendar.......................................................................................................................73 Company Profile .........................................................................................................74 Delete or Edit Bill Pay Accounts ................................................................................75 Edit User User Permissions .......................................................................................76 Modify User Permissions ...........................................................................................77 Personal Profile...........................................................................................................79 e-Notifications .............................................................................................................80 Events .................................................................................................................................... 80 Logout ................................................................................................................................... 81 Recurring............................................................................................................................... 82 Reminders............................................................................................................................. 83 Reports .........................................................................................................................84

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Services Stop Payment Request...............................................................................................85 Single Check ......................................................................................................................... 85 Reordering Checks......................................................................................................86 Card Services ...............................................................................................................87 Mobile Deposit Enrollment........................................................................................88 Mobile Deposits .........................................................................................................89 Settings Profile ...........................................................................................................................90 Account Preferences ..................................................................................................91 Security Preferences...................................................................................................92 Change Password ................................................................................................................ 92 Change Login ID ................................................................................................................... 93 Challenge Code .................................................................................................................... 94 Secure Delivery .................................................................................................................... 95 Mobile Security Preferences......................................................................................96 Enabling Touch ID or Fingerprint Login ............................................................................ 96 Enabling Passcode Authentication .................................................................................... 98 Enabling Face ID................................................................................................................... 99 Disabling Passcode Authentication, Touch ID or Fingerprint Login ........................... 100 Alerts Overview ........................................................................................................ 101 Account Alerts ................................................................................................................... 102 History Alerts..................................................................................................................... 103 Online Transaction Alerts ................................................................................................ 104 Reminders.......................................................................................................................... 105 Security Alerts Overview ......................................................................................... 106 Editing Delivery Preferences............................................................................................ 106 Text Enrollment........................................................................................................ 107 Address Change Request........................................................................................ 109 Themes and Languages .......................................................................................... 110 Accessibility............................................................................................................... 111 Messages Secure Message Overview ...................................................................................... 112 Sending a Secure Message ..................................................................................... 113 Locations Branches and ATMs................................................................................................. 115

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Company Policy Company Policy Overview (Advanced) .................................................................. 116 Part 1 of 11: Choosing a Transaction to Edit in Company Policy ................................ 116 Part 2 of 11: Approval Limits ........................................................................................... 117 Part 3 of 11: Allowed Actions .......................................................................................... 118 Part 4 of 11: Amount ....................................................................................................... 118 Part 5 of 11: Approvals .................................................................................................... 119 Part 6 of 11: Choosing the Subsidiaries ......................................................................... 119 Part 7 of 11: Choosing the Accounts .............................................................................. 120 Part 8 of 11: Choosing the Drafting Hours .................................................................... 121 Part 9 of 11: Choosing the Location ............................................................................... 122 Part 10 of 11: Choosing the IP Address.......................................................................... 123 Part 11 of 11: Choosing the SEC Code............................................................................ 124 Company Policy Tester..................................................................................................... 125 Viewing Rights to Access Features.................................................................................. 127 Establishing Rights to Access Accounts.......................................................................... 128 Creating and Editing Account Labels.............................................................................. 129 User Roles User Roles Overview (Advanced) ........................................................................... 130 Creating or Editing User Roles (Advanced) ........................................................... 131 Part 1 of 10: Choosing a Transaction to Edit in User Roles.......................................... 132 Part 2 of 10: Establishing Transaction Type Rights....................................................... 133 Part 3 of 10: Approval Limits ........................................................................................... 134 Part 4 of 10: Disabling a Transaction Type .................................................................... 135 Part 5 of 10: Allowed Actions .......................................................................................... 136 Part 6 of 10: Enabling Operation Rights......................................................................... 137 Part 7 of 10: Choosing the Maximum Draft Amount.................................................... 138 Part 8 of 10: Selecting Subsidiaries................................................................................. 138 Part 9 of 10: Enabling Allowed Accounts........................................................................ 139 Part 10 of 10: Choosing Drafting Hours ......................................................................... 140 User Role Policy Tester..................................................................................................... 141 Deleting Allowed Actions ................................................................................................. 143 Establishing Rights to Access Features........................................................................... 144 Establishing Rights to Access Accounts.......................................................................... 145 Deleting User Roles (Advanced) ............................................................................. 146 User Management Users Overview ........................................................................................................ 147 User Management Overview........................................................................................... 148 Adding a New User .......................................................................................................... 149 Part 1 of 5: Establishing Transaction Type Rights ......................................................... 150

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155 Part 2 of 5: Disabling a Transaction Type ...................................................................... 151 Part 3 of 5: Editing Approval Limits for a Transaction Type ........................................ 152 Part 4 of 5: Establishing Rights to Access Features....................................................... 153 Part 5 of 5: Establishing Rights to Access Accounts...................................................... 154 Adding a New User (Advanced).............................................................................. Establishing and Editing User Rights (Advanced)................................................. 156 Deleting a User......................................................................................................... 157 Reports Reports Overview (Advanced) ................................................................................ 158 Company User Activity Report ........................................................................................ 159 Outgoing Wires Report..................................................................................................... 161 Company Entitlements Report........................................................................................ 162 ACH Activity Report........................................................................................................... 163 ACH Activity Report Previous Day(s)............................................................................... 164 Cash Position Report Previous Day(s) ............................................................................ 166 Editing a Report (Advanced) ................................................................................... 167 Deleting a Report (Advanced)................................................................................. 168 Recipient Management Recipient Overview .................................................................................................. 169 ACH Only - Part 1 of 2: Adding a Recipient .................................................................... ACH Only - Part 2 of 2: Recipient Account Detail .......................................................... 171 ACH & Wire - Part 1 of 4: Adding a Recipient................................................................. 172 ACH & Wire - Part 2 of 4: Beneficiary FI Detail............................................................... 173 ACH & Wire - Part 3 of 4: Intermediary FI Detail ........................................................... 174 ACH & Wire - Part 4 of 4: Recipient Account Detail....................................................... Wires Only (Domestic) - Part 1 of 4: Adding a Recipient .............................................. 176 Wires Only (Domestic) - Part 2 of 4: Beneficiary FI Detail ............................................ 177 Wires Only (Domestic) - Part 3 of 4: Intermediary FI Detail ......................................... 178 Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail .................................... 179 Wires Only (International) - Part 1 of 4: Adding a Recipient ........................................ Wires Only (International) - Part 2 of 4: Beneficiary FI Detail...................................... 181 Wires Only (International) - Part 3 of 4: Intermediary FI Detail................................... 182 Wires Only (International) - Part 4 of 4: Recipient Account Detail.............................. 183 Wage Garnishment (ACH)- Part 1 of 2: Adding a Recipient ......................................... 184 Wage Garnishment (ACH)- Part 2 of 2: Recipient Account Detail................................ 187 Recipient Approval/Rejection ................................................................................. 188 160 165 170 175 180 Transaction Report ........................................................................................................... Balance and Activity Statement-Previous Day(s) ..........................................................

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Editing a Recipient ................................................................................................... 189 Editing a Recipient’s Templates....................................................................................... 190 Deleting a Recipient................................................................................................. 191 Payments - ACH & Wires Payment Template Overview ................................................................................. 192 Creating a Template ................................................................................................ 193 ACH Batch .......................................................................................................................... 194 ACH Payment..................................................................................................................... 196 ACH Collection................................................................................................................... 198 ACH Receipt ....................................................................................................................... 200 Domestic Wire ................................................................................................................... 202 International Wire............................................................................................................. 204 Payroll................................................................................................................................. 207 Sending a Single Payment....................................................................................... 209 ACH Batch .......................................................................................................................... 209 ACH Payment..................................................................................................................... 212 ACH Collection................................................................................................................... 214 ACH Receipt ....................................................................................................................... 217 Domestic Wire ................................................................................................................... 219 International Wire............................................................................................................. 222 Payroll................................................................................................................................. 225 Upload From File...................................................................................................... 227 Creating a New File Map - Delimited Files ..................................................................... 227 Creating a New File Map - Fixed Width .......................................................................... 230 Using an Existing File Map ............................................................................................... 233 Editing an Existing File Map ............................................................................................. 234 Deleting an Existing File Map........................................................................................... 235 Editing or Using a Template ................................................................................... 236 Deleting a Template ................................................................................................ 237 Tax Payments ........................................................................................................... 238 Viewing, Approving or Canceling a Transaction................................................... 240 Single Transaction............................................................................................................. 240 Multiple Transactions....................................................................................................... 241 Positive Pay Positive Pay Overview ............................................................................................. 242 Managing Exceptions .............................................................................................. 243 Viewing Positive Pay Decisions........................................................................................ 245 Add Issued Checks................................................................................................... 246 Submit Issued Check File ........................................................................................ 247 Advanced Positive Pay Overview ........................................................................... 248

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Quick Exception Processing (Advanced Options) ................................................ 249 Transaction Filters/Blocks (Advanced Options).................................................... 252 ACH Authorization Rules Setup (Advanced Options)........................................... 253 Create an ACH Authorization Rule.................................................................................. 253 Manage ACH Authorization Rules................................................................................... 254 Submit Issued Check File (Advanced Options) ..................................................... 255 Add New Issued Check File (Advanced Options).................................................. 256 Void a Check (Advanced Options).......................................................................... 257 Payee Match Report ................................................................................................ 258 Transaction Extracts (Advanced Options)............................................................. 259 Check Search (Advanced Options)......................................................................... 260 ACH Transaction Search (Advanced Options) ...................................................... 262 Stops and Voids (Advanced Options) .................................................................... 263 Exception Items (Advanced Options) .................................................................... 264 Stale Dated Checks (Advanced Options)............................................................... 265 Daily Checks Issued Summary (Advanced Options) ............................................ 266 Account Reconciliation Summary (Advanced Options)....................................... 267 Check Reconciliation Summary (Advanced Options)........................................... 268 Deposit Reconciliation Summary (Advanced Options)........................................ 269 Issued Check File Processing Log (Advanced Options) ....................................... 270 User Setup (Advanced Options) ............................................................................. 271 Remote Deposit Capture Desktop Solution Overview .................................................................................... 276 Working with Remote Deposit Scan ...................................................................... 278 Working with Remote Deposit Complete.............................................................. 280 The Open Deposits Page.................................................................................................. 280 Creating a New Deposit ................................................................................................... 281 Completing a Deposit & the Deposit View Page ........................................................... 282 Adding to a Deposit .......................................................................................................... 284 Closing a Deposit .............................................................................................................. 284 Deleting a Deposit ........................................................................................................... 284 Notifications ...................................................................................................................... 285 Editing an Approved Transaction........................................................................... 286 Voiding a Transaction.............................................................................................. 287 Resolving a Transaction .......................................................................................... 287 Bulk Void ................................................................................................................... 288 Bulk Resolve ............................................................................................................. 288 Administrator Overview .......................................................................................... 289 Adding a User.................................................................................................................... 290 Edit Users - Manage Users, Delete Users, and Reset Passwords................................ 291

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Report Commonalities ............................................................................................ 293 Current Transaction Summary............................................................................... 294 Report Builder Utility............................................................................................... 295 Deposit Results ........................................................................................................ 296 Credits and Debits PDF Report............................................................................... 297 Standard Reports..................................................................................................... 298 Mobile Solution Overview....................................................................................... 299 Mobile Solution Privileges and Roles .................................................................... 299 Logging In to the Mobile App ................................................................................. 300 Making a Mobile Deposit ........................................................................................ 301 Viewing Mobile Deposit History ............................................................................. 303 Frequently Asked Questions General...................................................................................................................... 304 User Management ................................................................................................... 305 Payments - ACH & Wires ......................................................................................... 305 Positive Pay............................................................................................................... 306 Remote Deposit Capture ........................................................................................ 307

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Getting Started Business Online Banking Overview

Whether you’re an enterprise, large corporation or small organization, our flexible Business Online Banking can efficiently serve you. Depending on your size, the first steps in banking online are setting up your users and recipients. After setting up these key entities, you can jump right in and experience our state-of-the-art

system! Users

If your business only needs one person with access to Business Online Banking, you can set up a single login ID and password. This is typical for small companies who primarily use basic Online Banking tools with occasional business transactions. For larger organizations, our system lets you establish multiple login IDs and passwords for authorized employees. Recipients Recipients are people or businesses to whom you send money using a payment feature offered through Business Online Banking. After creating a profile for each recipient, you can choose the method to send them money and the respective transaction details. Each created recipient is saved so you can quickly and easily make future payments. Payments The term payments is used interchangeably for both credit and debit transactions. These transactions get sent to a Recipient’s account for collection or payment. Transactions can either be in the form of an ACH or Wire. The most commonly known form of ACH is direct deposit. See Business Online Banking Transactions Types for more details. Advanced Services Whether you’re a small, medium, or large business, Inwood has you covered. Our advanced online banking features allow for scalable user management, tiered payment controls, dual action for non-transactional actions, and enhanced reporting options.

Getting Started: Business Online Banking Overview

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Various types of payment methods are offered through Business Online Banking, including wire and ACH transfers. Though they are both quick electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions are done using a batch process, and funds are generally not available until the next business day. Please call us at 214.351.7330 for a full list of wire and ACH fees or if you have any questions.

Business Online Banking Transaction Types

Type

Description

ACH Payment

Send a payment to one recipient.

ACH Batch

Send a payment to several recipients.

ACH Receipt

Receive a payment from one recipient.

ACH Collection

Receive a payment from several recipients.

Domestic Wire

Send a wire to a recipient within the US.

Send a wire to a recipient in a different

International Wire

country.

Send payroll to several recipients. If a recipient has more than one account, you can split that payment into several accounts.

Payroll

Send federal, state or local tax authority

Tax Payment

payments.

Getting Started: Business Online Banking Overview

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Getting Started Protecting Your Information

Here at Inwood Bank, we do all that we can to protect your personal information and provide you with a dependable online experience. However, we rely on you to take further precautions to assure the safety of your accounts. By following our tips, Online Banking can be a secure and efficient method for all your banking needs. General Guidelines • Make sure your operating system and antivirus software are up-to-date. • Always use secure wireless (WiFi) networks that require a login ID and password. • Never leave your computer unattended while using Online Banking. • Monitor your recent account history for unauthorized transactions. • Always log off of Online Banking when you’re finished and close the browser. Login ID and Password • Create strong passwords by using a mixture of upper and lowercase letters, numbers and special characters. • Do not create passwords containing your initials or birthday. • Change your passwords periodically. • Memorize your passwords instead of writing them down. • Only register personal devices and avoid using features that save your login IDs and passwords. Fraud Prevention • Do not open email attachments or click on links from unsolicited sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Act quickly. If you suspect your financial information is compromised, call us immediately at 214.351.7330.

Getting Started: Protecting Your Information

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Getting Started Logging In

After your first-time enrollment, logging in is easy and only requires your login ID and password. If you are logging in using a device that you have not previously registered, you need to request a Secure Access Code (SAC).

1

2

1. Enter your username and password. 2. Click the Submit button.

Note : If you enter an incorrect password too many times, your account will be temporarily locked. Call us at 214.351.7330 for assistance.

Logging Off For your security, you should always log off when you finish your online banking

session. We may also log you off due to inactivity. 1. Click the Log Off tab in the navigation menu. 2. Close your internet browser.

Getting Started: Logging In

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Getting Started Resetting A Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from the Inwood Bank Home page—no need to call us!

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1. Click the “Forgot Password” link. 2. Enter your login ID and click the Submit button. 3. Choose the contact method that allows Inwood Bank to reach you immediately with a 6-digit Secure Access Code (SAC).

Note : You may not be able to change your password if your account is locked or if you are resetting your password from an unregistered device.

Getting Started: Resetting A Forgotten Password

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4

5

4. Enter the SAC and click the Submit button. 5. Create a new password based on our password requirements and click the Submit button when you are finished.

Getting Started: Resetting A Forgotten Password

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Home Page Home Page Overview

After logging in, you are taken directly to the Home page. This page is divided into three convenient sections to help you navigate to every feature within Online Banking. Here you can view the balances in both your linked and Inwood Bank accounts, see your account summaries and more! G D A C B

E

F

Home Page: Home Page Overview

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A. The navigation bar appears in every view on the left side of the screen. You can navigate to Online Banking features by selecting the appropriate drop-down tab. B. Your Inwood Bank accounts are displayed in an account card with its balance. C. If you click an account name, you are taken to the Account Details page. You can also click the icon on the right side of an account card and select View Activity for more details. D. The icon allows you to print a summary of current available funds in your accounts. E. You can expand or collapse account details by clicking the icon. F. If you click and hold an account card, you can drag and drop it to a new location to change the order in which your accounts appear. G. The Quick Actions links in the top right corner let you quickly access different Online Banking features.

Home Page: Home Page Overview

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Asset Summary Overview If you ever need to quickly assess how much money is in all of your accounts, you can scroll down to Asset Summary on the Home page. This interactive chart represents your total assets, represented by specific colors and percentages.

A

D

C

B

A. The Total Assets widget gives you the total amount of money in your accounts and breaks down those funds into percentages. B. Each colored piece represents one of your Inwood Bank or linked accounts and displays its percentage of total funds and its balance. C. Clicking "Next" or "Previous" lets you view different accounts and details. D. You can click the "View Transactions" link for more information.

Home Page: Home Page Overview

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Home Page Mobile Thumb Bar

When accessing Mobile Banking from your iPhone or Android device, you will have quick access to frequently used services.

A

C

B

D

E

A. Quickly return to the home page. B. Transfer funds between your Inwood Bank accounts. C. Easily pay a bill. D. Enroll in Mobile Deposit and quickly deposit checks. E. Find additional features using the menu.

Home Page: Mobile Thumb Bar

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Home Page Account Details Overview

Selecting an Inwood Bank account on the Home page takes you to the Account Details page, where you can view every transaction pertaining to that account. From here, you can view details such as type of transaction, check images and account balances so you stay organized and on top of your finances.

A

B

C D E F G

H

J

I

Home Page: Account Details Overview

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are sorted. A. On the Home page, you can click on an account name to view the Account Details screen. You can also click the right side of an account card and click the View Activity button. B. The current and available balances of that account are displayed in the top right corner. C. The icon opens the search bar to find transactions in that account. D. Transactions can be sorted by date, time, type, amount or check number. Click the icon for more options. E. Make a quick transfer by clicking the icon. (See page 22 for additional details.) F. Export your transactions into a different format by clicking the icon. G. The icon lets you send a secure message about that account or print a list of transactions. H. The icon indicates how the Date, Description and Amount columns I. You can view more details about a transaction by clicking on it. J. The icon lets you send a secure message about that transaction or print details about it.

Home Page: Account Details Overview

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Home Page Quick Transfer

No need to run to a branch to move money from one account to another! If you’re ever in a rush, the Quick Transfer option provides you with a simple way to do those transactions.

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1. Click the

icon on the right side of an account card and select Quick

Transfer. 2. Use the drop-downs to select the “From” and “To” accounts. 3. Enter an amount to transfer. 4. Select a transfer date. 5. (Optional) Click the Advanced Options button to be redirected to the Funds Transfer feature. 6. Click the Transfer Funds button when you are finished.

Home Page: Quick Transfer

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Home Page Nickname Account

Easily identify each of your accounts by giving them nicknames.

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1. Click the

icon right side of an account card and select nickname account.

2. Enter an account nickname. 3. Click the Save button when you are finished.

Home Page: Nickname Account

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Home Page Details & Settings

View additional details about an account and change the account’s visibility.

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2

3

1. Click the 2. Click the

icon right side of an account card and select View Details.

icon to edit the display name. 3. Use the toggle to decide whether or not your account is visible on the Home page.

Home Page: Details & Settings

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Home Page Account Grouping

You can organize your internal and linked accounts into groups, so the Home page appears in a way that makes sense to you. These groups can always be changed or deleted to meet your needs.

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1. Create a new group by clicking the 2. Use the drop-down to select an account. 3. Enter the group name. 4. Click the Save button.

icon and selecting “Create new group.”

Home Page: Account Grouping

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Editing a Group Name The names of existing groups can be edited in just two easy steps.

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1. Click icon and select “Edit group name.” 2. Enter a new name and click the check mark when you are finished. Deleting a Group After a group is made, you can reorganize the Home page by deleting a group without removing those accounts from the Home page.

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2

1. Remove an account from a group by clicking and holding an account tile and dragging it to another group and dropping it. 2. Click the Yes, delete button to delete the group after removing the last account in the group..

Home Page: Account Grouping

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Transactions Transfer Funds

When you need to make a one-time or recurring transfer between your personal Inwood Bank accounts, you can use the Funds Transfer feature. These transactions go through automatically, so your money is always where you need it to be.

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In the Transactions tab, click Funds Transfer . 1. Select the accounts to transfer funds between using the “To” and “From” drop-downs. 2. Enter the amount to transfer. 3. (One-Time Transfer Only) Enter the Date to process the transaction.

Transactions: Transfer Funds

28

4a

4b

4c

4b

5

6

4. If you would like to set up a recurring transfer, follow the steps below. a. Use the “Frequency” drop-down to specify how often the transfer should occur. b. Enter a start and end date for this transaction using the calendar features. c. If your transaction doesn’t have an end date, check the box next to “Repeat Forever.” 5. Enter a memo. 6. Click the Transfer Funds button when you are finished.

Note : You can view or cancel unprocessed transactions by accessing the Recurring Transactions tab within the Activity Center.

Transactions: Transfer Funds

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Transactions Activity Center Overview

All transactions initiated through Online Banking or through our app appear in the Activity Center. All single and recurring transactions as well as deposited checks show in the Activity Center along with stop payments and check reorders.

A

C

B

D

F

E

In the Transactions tab, click on Activity Center . A. Click an appropriate tab at the top to view Single Transactions or Recurring Transactions . B. Use the search bar to find transactions within that account.

C. Print the Online Activity page by clicking the

icon. Export your

transactions into a different format by clicking the

icon.

D. Click the

icon next to the Created, Status, Transaction Type, Account or

Amount columns to sort transactions.

E. Click on a transaction to view more details. F. Select the

icon to perform additional functions.

Transactions: Activity Center Overview

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Using Filters What appears on the Activity Center can be customized using various filters. You can also choose up to six columns to display, so you can swiftly find what you’re looking for each time.

1 2

3

4

In the Transactions tab, click on Activity Center . 1. Click the

icon to create a custom view of your transactions.

2. Create a custom list of transactions using these filters. 3. Filter the type of transaction you are looking for using the “Transaction Type” drop-down. Column names with check boxes appear. Select up to six boxes. 4. Click the Apply button when you are finished. Creating or Deleting Custom Views Using Favorites After applying specific filters, you can save that view of the Activity Center to Favorites, making it easier and faster to search, print or export transactions. You can always delete Favorites if they are no longer useful.

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1

In the Transactions tab, click on Activity Center . 1. Apply filters and click the icon. 2. Click the + icon to create a new favorite template.

3. Enter a name for your new custom view. 4. Click the Save button when you are finished. 5. Click the X icon to remove a custom view from your Favorites.

Transactions: Activity Center Overview