Iowa Savings Bank Mobile Banking Guide

Getting Started7
User Enrollment7
New User7
Logging Off8
Resetting a Forgotten Username9
Resetting a Forgotten Password10
Transactions Page11
Accounts Page Overview11
Account Settings13
Edit Nickname13
Hide Account14
Unhide Account14
Viewing a Transaction Image15
Attaching an Image to a Transaction16
Protecting Your Information17
General Guidelines17
Login ID and Password17
Fraud Prevention17
Alerts Delivery Options18
Security Alerts19
Account Alerts20
Secure Message Overview21
Sending a Secure Message22
Transaction Types23
Moving Money Overview23
Transfer Funds25
Managing Transfers27
Check Deposit28
Viewing Check Deposit Details29
External Transfers30
Adding an External Account30
Verifying an External Account32
Transfering Money33
Pay a Customer34
Adding a Payee34
Deleting a Payee36
Sending Money to Existing Payees37
Sending Money to a New Payee38
Viewing Payment Details40
Loan Transfers41
Managing Loan Transfers43
Bill Pay44
Bill Pay Overview44
Creating a Payee44
Editing a Payee46
You can make edits to existing payees if their contact information or account number changes.46
Deleting a Payee47
If a payee is no longer needed, you can permanently delete them.47
Schedule Payments48
Recurring Payments50
Edit a Payment52
Deleting a Payment53
Picture Pay54
Transfer Between My Accounts56
Adding an External Account56
Verifying an External Account58
Transfering Money59
Updating Preferences60
Manage Cards61
Disabling or Enabling a Card61
Stop Payment Request62
Single Check62
Range of Checks64
Statement Delivery66
Changing Account Order68
Enabling Touch ID, Fingerprint Login or Face ID69
Enabling PIN Login72
Branches and ATMs74
Contact Us75
Important Phone Numbers75

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