Jonah Bank Consumer Online Banking and Bill Pay Guide

Getting Started7
New User Enrollment7
Logging In9
Logging Off9
Resetting A Forgotten Password10
Home Page12
Home Page Overview12
Account Summary Overview14
Mobile Thumb Bar15
Account Details Overview16
Quick Transfer18
Account Nickname19
Account Grouping20
Editing a Group Name21
Deleting a Group21
Security22
Protecting Your Information22
General Guidelines22
Login ID and Password22
Fraud Prevention22
Security Preferences23
Change Password23
Change Login ID24
Secure Delivery25
Mobile Security Preferences26
Enabling Touch ID or Fingerprint Login26
Disabling Touch ID or Fingerprint Login28
Enabling Face ID29
Alerts Overview30
Date Alerts31
Account Alerts32
History Alerts33
Online Transaction Alerts34
Security Alerts Overview35
Edit Delivery Preferences35
Enabling and Disabling Push Notifications36
Secure Message Overview37
Sending a Secure Message38
Transaction Types39
Moving Money Overview39
Transactions40
Transfer Funds40
Person to Person Transfer42
Linking Someone’s Jonah Bank Account42
Single Transfers Between Jonah Bank Accounts43
Activity Center Overview44
Using Filters45
Creating or Deleting Custom Views Using Favorites45
Editing Transactions46
Canceling Transactions47
Integrated Bill Pay48
Bill Pay Overview48
Creating a Payee48
Editing a Payee50
Deleting a Payee51
Changing “Pay From” Accounts52
Making a Single Payment53
Paying Multiple Bills54
Payment Activity Overview55
Cancel a Pending Payment56
Full Bill Pay57
Payments Overview57
Hiding or Unhiding Payees from Payment Screen58
Creating a Payee Overview59
Creating a Payee: Company60
Creating a Payee: Person62
Part 1 of 3: Choosing Payee and Payment Method62
Part 2 of 3: Adding Payee Information63
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code64
Creating a Payee: Bank or Credit Union65
Part 1 of 2: Entering Bank or Credit Union Information65
Part 2 of 2: One-Time Activation Code67
Editing a Payee68
Deleting a Payee69
Scheduling Payments70
Rush Delivery71
Recurring Payments73
Editing Payments74
Skipping Payments75
Canceling Payments76
Setting Up eBills77
Adding an Account78
Editing an Account79
Deleting an Account80
Editing Personal Information81
Editing Alerts82
Categories83
Editing a Category84
Deleting a Category85
Additional Features86
Profile86
Address Change Request87
Account Preferences88
Statement Delivery89
Reordering Checks91
Quick Balance92
To Enable Quick Balance92
To Use Quick Balance93
Locations94
Branches and ATMs94

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