Jonah Bank Consumer Online Banking and Bill Pay Guide
First page
Table of contents
Next page
Last page
Getting Started
7
New User Enrollment
7
Logging In
9
Logging Off
9
Resetting A Forgotten Password
10
Home Page
12
Home Page Overview
12
Account Summary Overview
14
Mobile Thumb Bar
15
Account Details Overview
16
Quick Transfer
18
Account Nickname
19
Account Grouping
20
Editing a Group Name
21
Deleting a Group
21
Security
22
Protecting Your Information
22
General Guidelines
22
Login ID and Password
22
Fraud Prevention
22
Security Preferences
23
Change Password
23
Change Login ID
24
Secure Delivery
25
Mobile Security Preferences
26
Enabling Touch ID or Fingerprint Login
26
Disabling Touch ID or Fingerprint Login
28
Enabling Face ID
29
Alerts Overview
30
Date Alerts
31
Account Alerts
32
History Alerts
33
Online Transaction Alerts
34
Security Alerts Overview
35
Edit Delivery Preferences
35
Enabling and Disabling Push Notifications
36
Secure Message Overview
37
Sending a Secure Message
38
Transaction Types
39
Moving Money Overview
39
Transactions
40
Transfer Funds
40
Person to Person Transfer
42
Linking Someone’s Jonah Bank Account
42
Single Transfers Between Jonah Bank Accounts
43
Activity Center Overview
44
Using Filters
45
Creating or Deleting Custom Views Using Favorites
45
Editing Transactions
46
Canceling Transactions
47
Integrated Bill Pay
48
Bill Pay Overview
48
Creating a Payee
48
Editing a Payee
50
Deleting a Payee
51
Changing “Pay From” Accounts
52
Making a Single Payment
53
Paying Multiple Bills
54
Payment Activity Overview
55
Cancel a Pending Payment
56
Full Bill Pay
57
Payments Overview
57
Hiding or Unhiding Payees from Payment Screen
58
Creating a Payee Overview
59
Creating a Payee: Company
60
Creating a Payee: Person
62
Part 1 of 3: Choosing Payee and Payment Method
62
Part 2 of 3: Adding Payee Information
63
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code
64
Creating a Payee: Bank or Credit Union
65
Part 1 of 2: Entering Bank or Credit Union Information
65
Part 2 of 2: One-Time Activation Code
67
Editing a Payee
68
Deleting a Payee
69
Scheduling Payments
70
Rush Delivery
71
Recurring Payments
73
Editing Payments
74
Skipping Payments
75
Canceling Payments
76
Setting Up eBills
77
Adding an Account
78
Editing an Account
79
Deleting an Account
80
Editing Personal Information
81
Editing Alerts
82
Categories
83
Editing a Category
84
Deleting a Category
85
Additional Features
86
Profile
86
Address Change Request
87
Account Preferences
88
Statement Delivery
89
Reordering Checks
91
Quick Balance
92
To Enable Quick Balance
92
To Use Quick Balance
93
Locations
94
Branches and ATMs
94
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