Kendall Bank Kendall Bank Business Digital Banking User Guide

First page Table of contents Next page Last page
Getting Started6
Business Digital Banking Overview6
Sub-Users6
Companies6
Transaction Type Overview7
Logging In8
Logging Off9
Multi-Factor Authentication10
Logging Off11
Duo Mobile12
Dashboard14
Dashboard Overview14
Sub-Users16
Sub-Users Overview16
Sub-Users Overview17
Adding a New Sub-User18
Linking Sub-Users To a Company20
Removing a Sub-User From a Company21
Editing a Sub-User23
Part 1: Editing Sub-User Access24
Part 2: Editing Sub-User Limits25
Deleting a Sub-User26
ACH27
New ACH Batch27
Part 1: Creating an ACH Batch27
Part 2: Adding an Existing Participant29
Part 3: Adding a Detail Record30
Part 4: Finalizing the ACH Batch32
Part 5: Scheduling the ACH Batch33
Part 6: Reviewing the ACH Batch34
Part 7: Multi-Factor Authentication35
Creating an ACH Template36
Part 1: Creating an ACH Template36
Part 2: Adding an Existing Participant38
Part 3: Adding a Detail Record39
Part 4: Finalizing an ACH Template41
Part 5: Reviewing an ACH Template42
Create New Participant & Add to Batch43
Initiating a Template45
Part 1: Initiating a Template45
Part 2: Scheduling an ACH Batch47
Part 3: Reviewing an ACH Batch48
Part 4: Multi-Factor Authentication49
Editing an ACH Template50
Deleting an ACH Template51
ACH File Upload52
Creating a Template for Delimiter Separated File Uploads54
Editing a Template for Delimiter Separated File Uploads56
Deleting a Template for Delimiter Separated File Uploads57
Uploading a Delimiter Separated File58
Editing an ACH Batch61
Deleting an ACH Batch62
Approving an ACH Batch63
NOCS/Returns64
To Correct a NOC64
To Mark a Return as Reviewed66
Wires67
New Domestic Wire67
Part 1: Recipient Information68
Part 2: Beneficiary and Intermediary Institutions69
Part 3: Schedule Wire Payment70
Part 4: Review Wire Payment71
Part 5: Multi-Factor Authentication72
New International Wire73
Part 1: Recipient Information74
Part 2: (Optional) Intermediary Institutions76
Part 3: Schedule Wire Payment77
Part 4: Review Wire Payment78
Part 5: Multi-Factor Authentication79
Creating a Domestic Wire Template80
Part 1: Recipient Information80
Part 2: Beneficiary and Intermediary Institutions82
Part 3: Template Name83
Part 4: Review Wire Template84
Creating an International Wire Template85
Part 1: Recipient Information85
Part 2: (Optional) Intermediary Institutions88
Part 3: Template Name89
Part 4: Review Wire Template90
Initiating a Template91
Part 1: Initiating a Template91
Part 2: Scheduling a Wire92
Part 3: Reviewing a Wire93
Editing a Wire Template94
Deleting a Wire Template96
Editing a Wire97
Deleting a Wire98
Approving a Wire99
Rejecting a Wire100
Wire History101
Positive Pay102
Introduction102
Manually Add a Check103
Check Upload Templates105
Fixed Length Template105
Delimiter Separated Template107
Edit Upload Templates109
Manually Add Checks Via Upload111
Void Previously Issued Items114
Managing Exceptions115
Historical Decisions117
Filters118
Add Email Address to Receive Notifications118
Add an Allowed Company119
Manage Allowed Companies120
Actions for Unlisted Companies121
Block an ACH Item122
Manage Blocked Items123
Adding an Item to the Watch List124
Manage Watch List125
Reports126
Creating a New Report126
Running an Existing Report127
Editing a Report128
Deleting a Report129
Alerts130
Alerts Overview130
Custom Alerts131
Business Banking Alerts132
Security Alerts133
Turning Alerts On and Off134
Editing or Deleting Alerts135
Previous Alerts136
Deposit Checks137
Mobile Deposit137
Manage Cards139
Turn Card On or Off139
Card Name140
Card Alert141
Temporary Spending Limit Increase142
Change PIN143
Report Lost or Stolen Card144
Travel Notification145
Enable Automatic On/Off147
Google Pay/Apple Pay149

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